Accounts Receivable Specialist

TITLE Accounts Receivable Specialist WHAT YOU WILL ACHIEVE As part of the Finance team, the Accounts Receivable Specialist plays an essential role in supporting Addgene’s mission by ensuring smooth and accurate financial transactions that allow us to continue providing vital research tools to scientists around the world. By working cross-functionally and maintaining strong customer relationships, this role directly supports our values of constructive collaboration, expanded accessibility, and a supportive culture. The work done here helps maintain the financial integrity needed to sustain and grow Addgene’s global impact. POSITION REPORTS TO Senior Accountant, Finance Team APPROXIMATE START DATE ASAP SALARY $48,000 - $54,000 annually + our amazing benefits! LOCATION & POLICY ON REMOTE WORK This is an onsite position that is expected to work 5 days a week out of our Watertown, Massachusetts Headquarters. Our beautiful office space has free, ample parking with a complimentary shuttle from Harvard Square and is on multiple bus lines, with the cost of public transit covered by Addgene, The Role: In this role, you will be reporting to the Accountant, working closely with the other Accounts Receivable Specialist, along with our Customer Support and Shipping Operations Specialists on cross functional tasks. This is a terrific opportunity to join a dynamic team and to contribute to an important resource for the scientific community. You will support the Finance team in monitoring and managing accounts receivable and billing. This is a transactional based position requiring a high degree of accuracy. The ideal candidate is organized, hands on, self-motivated, possesses strong attention to detail in repetitive tasks, and can work independently with focused attention. To Succeed in this Role, You Will: Process a high volume of daily receivable transactions including bank wires, ACH payments, checks, and credit card payments Manage assigned domestic and international collections to reduce outstanding invoices. Monitor accounts to identify outstanding and overdue balances and coordinate collection efforts with the team Interact with customers by phone, email and Zendesk to resolve billing or payment issues in a professional and timely manner Attend monthly Collections Meeting and provide updates to managers on overdue invoices and issues regarding payment delays Initiate and lead projects to improve collection processes Organize, update, and maintain Accounts Receivable protocols and files Work with cross team peers in developing best practices to improve efficiency and productivity Generate ad-hoc reports as requested for team meetings Job Qualifications Bachelor’s or Associate’s Degree Excellent written and verbal communication skills Detail oriented and highly organized Possesses strong attention to detail in repetitive tasks Ability to multi-task, prioritize, and work efficiently Previous Accounts Receivable and collections experience is a plus Experience with NetSuite or other web-based accounting software, ZenDesk, Excel and Google Sheets - is a plus Addgene is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, national origin, sex, ancestry, sexual orientation, genetic information, gender identity, active military or veteran status, age, handicap, or any other characteristic protected by Federal, State or Local law.