Administrative Assistant

AssociaAssociaShrewsbury, Massachusetts, United States
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Posted

9/14/2026

Employment

Full time

Range

$22 - $25/hr

Work style

On-site

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AI summary

Core responsibilities

The Administrative Assistant supports community managers by maintaining association documents, processing mail, and managing database updates. They also provide customer service by responding to inquiries from homeowners, board members, and vendors.

Requirements overview

Candidates must have a High School Diploma or GED and at least one year of relevant experience. Proficiency in Microsoft Office and strong professional communication skills are required.

Key skills

Microsoft OfficeCustomer ServiceData EntryAdministrative SupportCommunicationTime ManagementOrganizationBusiness CorrespondenceInvoicingRecord KeepingAttention To DetailProfessionalismOffice Equipment Operation

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Education requirements

high school

About Associa

Industry

Real Estate

Employees

31

Type

Privately Held

Size

51-200 employees

Associa Community Management Corp., specializes in the management of HOA's, Condo Associations, Cooperatives, and multi-family properties throughout New Jersey.

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Job categories

AdministrativeCustomer Service & Support

Description

The Dartmouth Group, an Associa company, is hiring a full time Administrative Assistant for its community in Shrewsbury, VA.   The Administrative Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.   Work hours: Monday - Friday, 8am - 4pm.   Essential Duties and Responsibilities * Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary. * Update homeowner and association information in database and shared files. * Process and distribute incoming and outgoing mail for the office and Associations. * Process print jobs, scanning and faxing as general office support when needed. * Organize and prepare correspondence relating to association business. * Receive and respond to incoming calls from homeowners, Board members and vendors. * Follow through on various requests. * Review invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator. * Prepare and assist community managers with monthly board packages and in house mailings. * Relieves concierge/reception on an as needed basis. * Other duties as assigned.         Hourly pay rate: $22-$25. Qualifications * High School Diploma or GED Required. * At least one year of directly related or closely related experience. * Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. * Professional customer service skills. * Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. * Partner with multiple stakeholders, for example community managers, vendors, peers, clients. * Ability to interpret verbal and/or written instructions at a proficient level. * Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team. * Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution. * Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities. * Knowledge of company policies, procedures, and forms. * Must be able to work effectively with others in person and in group setting. * Must be able to prioritize, manage time, and meet deadlines. * Must be able to interpret verbal and/or written instructions at a proficient level. * Must be able to communicate effectively and professionally on phone, email, and in-person. * Must be able to operate general office equipment (copier, fax, phone systems, etc.).   #LI-PK1

Requirements

  • Microsoft Office
  • Customer Service
  • Data Entry
  • Administrative Support
  • Communication
  • Time Management
  • Organization
  • Business Correspondence
  • Invoicing
  • Record Keeping
  • Attention To Detail
  • Professionalism
  • Office Equipment Operation

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