Administrative Eligibility Specialist Associate

Job Posting Closes at 11:59PM on: 11/18/26 Division: Community Assistance Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Jefferson County invites you to apply for the Administrative Eligibility Specialist Associate position! We are seeking a detail-oriented, organized, and customer-focused individual who enjoys working collaboratively, managing multiple priorities, and making a meaningful difference in the community. As an Administrative Eligibility Specialist Associate, you will play an important role in supporting the Eligibility Management and Assistance Services (EMAS) team by ensuring documents and information are accurately organized, entered, and processed to support timely eligibility determinations for individuals and families accessing essential services. This fully in-office role offers a variety of daily responsibilities, combining customer-facing interactions with administrative support and processing duties. Responsibilities include assisting customers in the lobby, receiving and organizing documents, processing returned mail and emails, and completing data entry using state computer systems. Success in this role requires strong attention to detail, critical thinking, effective time management, and the ability to shift between tasks while maintaining accuracy and efficiency. SCHEDULE: Location: Jefferson County Human Services Building 900 Jefferson County Pkwy, Golden, CO Fully in-office and on-site Schedule: This position offers a flexible work schedule, with the option to work four 10-hour days (Monday–Thursday or Tuesday-Friday after training) or five 8-hour days (Monday–Friday). The role is primarily in-office, with occasional remote work opportunities after six to eight months and based on business needs. COMPENSATION: Hiring Range: $22.89 - $23.37 USD Hourly Compensation will be determined based on education, experience and skills. BENEFITS: Jefferson County offers a comprehensive benefits package, including: Medical, dental, and vision insurance Paid holidays and time off, including a starting bank of 40 hours of PTO for new hires Retirement matching Tuition reimbursement and wellness programs Explore Jefferson County Benefits here ESSENTIAL DUTIES: The Administrative Eligibility Specialist is responsible for: Work involves review of documents for completeness, preparing data entry into complex computer program (CBMS) and a workflow management system to initiate applications and start renewals in preparation for Eligibility Specialists. You will be responsible for triaging incoming work and preparing it for processing, including both digital and paper documents. Paper documents are required to be scanned in as our document repository system is paperless. You will research case files on audit list, locate case files, review for information required, copy case files and communicate with staff in numerous areas to assist in file location and preparation. Work also involves receiving information from individuals as well as providers to document sensitive medical information, review of information to ensure completeness, data entry into CBMS, communication to ensure case is prepared timely and accurately for processing, filing and electronic case file management. You may be the first point of contact with an individual seeking SNAP, medical, adult financial, or other support and will need to be able to clearly communicate general information with the public as well as corresponding with other agencies and departments to submit documents. This is a fast-paced, high-volume position that will require exceptional attention to detail and a great ability to multitask, as well as working closely with a team where communication and organizational skills are essential. Performs other duties as assigned. QUALIFICATIONS: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications: Experience: One Years related experience Education: High School Diploma, GED or equivalent certificate required. Preferred Qualifications: Minimum of two-year work experience in a high-volume administrative environment. CBMS experience or ability to navigate complex computer systems and databases is strongly preferred. Experience working in a role where accuracy is extremely important. Skills, attributes, and that would lead to success in this role include: Strong critical thinking, attention to detail, and problem-solving skills. Excellent organizational and time management skills, with the ability to prioritize tasks, manage interruptions, and meet deadlines. Ability to retain and apply knowledge, training, and experience to new situations. Ability to identify opportunities for process improvement and increased efficiency. Strong follow-through skills to ensure accuracy, timely completion of tasks, and resolution of outstanding items. Commitment to public service and a passion for helping individuals and families access essential resources and support. ADDITIONAL REQUIREMENTS: Driver’s License: Positions that require driving on County business in either a county or personal vehicle require a valid Colorado’s driver’s license within 30-days of hire or beginning to serve as an intern or volunteer. Pre-Employment Screening: Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions. Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us. This contact is for accommodation requests only and cannot provide application status updates. Cover Letter: Be prepared to attach a cover letter expressing your interest in this position with your application as part of the questionnaire. APPLICATION: Qualified applicants are encouraged to apply! Please submit your online application by 11:59PM on the posted closing date. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities. A resume and cover letter submitted with your application is encouraged but will not substitute for the information requested on the application. Current Jefferson County employees must apply through their employee profile in Workday. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal. For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us Education: GED, High School Diploma Experience: Work Experience: No Experience Certifications: Languages: Category: Health & Human Services