Administrative Support Specialist

Who We Are : At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection, and monitoring products and services that help people live responsibly and keep communities safe. The Admin Support Specialist is responsible for ensuring that all paperwork, documentation and certifications are shipped with the install kit. The Admin Department is responsible for ensuring that all install, install change, re-install, and CA Misc Ship transactions are processed and printed once they drop into the CSS queue. Once a transaction is put into the queue by Sales, the Admin Team will review the transaction to verify it is setup correctly and all the information on the account is accurate. If the account is setup correctly, they will process and print the paperwork and deliver it to the shipping staging area. If the account is setup incorrectly, they will email the Rep that setup the initial transaction and have them correct it. Once corrected they can now move on with their process. The Admin Team plays a critical role across the Org to ensure communications goes out to the proper channels. If escalations arise, there may be potential of delayed shipments if issues are not corrected in a timely manner. Duties and Responsibilities: Ensures all outbound shipments are properly processed with paperwork. Print, Fold, and deliver installation paperwork to the shipping team in a timely manner based on appointment date and time. Contact, coordinate and maintain consistent follow-up with Sales Managers to present data entry issues that are occurring. Assist with shipment escalations. Demonstrate good communication and inspiring developmental skills. Able to work in a fast-paced environment independently and in a team. All other duties assigned. What You’ll Bring to the Table : High School diploma, GED, or equivalent experience required. Proficient using Microsoft Office programs. Excellent communication skills, both verbal and written. Demonstrated a high level of detail. Why work for us? Check out this list of a few of the many good reasons why we are a Top Workplace: Hourly Range of $18.27-$19.50 We are the nation’s largest interlock provider, and our Mission is to help people live and drive responsibly. Mindr won the 2023 Top Workplace Award locally and nationally–and 2024 Best Place for Working Parents Award Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years. A comprehensive and highly competitive benefits package, including: Dental Insurance Health Insurance Vision Insurance 401(k) Paid Holidays Paid Time Off Ongoing Professional Training online via Litmos And more Equal Opportunity Employer It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.