Administrator - Office

Now Hiring: Administrator Who is Creo Group? We are a leading consumer product, nursery, and greenhouse supply company in plastics manufacturer delivering innovative consumer products and advanced greenhouse and nursery solutions. Our portfolio includes laundry baskets, trash cans, buckets, soft‑sided storage, kitchen organization items, plastic totes, and more- designed to meet the needs of businesses and end users alike. Formed by uniting United Solutions, Nursery Supplies Inc., and HMS Mfg. Co., Creo Group brings together more than a century of expertise in plastics manufacturing, product design, and customer service, creating a strong foundation for continued innovation and growth. What You'll Do The Administrator is responsible for supporting daily shipping operations by preparing shipping documentation, coordinating outbound shipments, communicating with internal and external stakeholders, and ensuring accurate order processing. This role plays a key part in maintaining efficient warehouse and logistics activities while supporting continuous process improvement. Key Responsibilities Prepare and distribute shipping documentation, including pick tickets, Bills of Lading (BOLs), packing slips, and shipping labels. Ensure all shipping paperwork is completed accurately and available before scheduled shipment times. Communicate professionally with customers, carriers, drivers, and internal team members via phone, email, and other communication methods. Utilize Microsoft Office applications to maintain records, reports, and correspondence. Check in truck drivers upon arrival and coordinate loading activities. Maintain shipping reports and shipping software systems. Organize and maintain electronic and paper filing systems. Create and print FedEx and UPS shipping labels. Schedule Less-Than-Truckload (LTL) shipments with carriers. Create load sheets and assign loads to forklift operators. Reconcile load sheets to verify all products have been loaded accurately. Prepare Bills of Lading and shipping documentation for drivers. Scan, file, and email completed shipping documents as required. Use IQMS and other business systems to process orders, research shipment information, and track activity. Assist with general office functions and provide support to other departments as needed. Identify opportunities to improve processes and operational efficiency. Share important information, concerns, and recommendations with supervisors and management. Required Skills & Qualifications High school diploma or equivalent required; additional logistics, business, or supply chain coursework is a plus. Previous experience in shipping, logistics, warehouse administration, or clerical support preferred. Proficiency in Microsoft Office applications, including Outlook, Excel, and Word. Experience with ERP systems such as IQMS preferred. Strong attention to detail and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Excellent written and verbal communication skills. Ability to work independently and as part of a team