Ambulatory Access Center Representative, Scheduling, Full Time, First Shift

UC Health

Cincinnati, OHRemote OKFull time
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Location
Cincinnati, OH
Work style
Remote OK
Job type
Full time
Posted
Oct 29
1 day ago
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About the company

UC Health

Hospitals and Health Care · 10,001+ employees

UC Health brings together the region’s top clinicians and researchers to provide world-class care to the Cincinnati community and beyond. From our centrally located UC Medical Center to our state-of-the-art West Chester Hospital, UC Health delivers the absolute best in treatment and care.

Continually recognized for excellence and backed by the academic strength of the University of Cincinnati, one of the nation’s top 25 public research universities, UC Health is revolutionizing how discovery-driven care is delivered.

It’s all part of UC Health’s mission to provide the highest quality and most compassionate healthcare through leading-edge clinical services, teaching, innovation and research across medical specialties.

UC Health is an equal opportunity M/F/Disabled/Veterans employer committed to a diverse and inclusive work environment.

careers.uchealth.com

UC Health on LinkedIn

What you'll do

  • The Access Center Representative provides scheduling support and appointment information to ambulatory patients.
  • They are responsible for scheduling appointments and completing registration for identified ambulatory departments.

What you need

  • Candidates must have a high school diploma or GED.
  • Excellent customer service skills, attention to detail, and knowledge of medical terminology are required.
  • Education: a high school diploma

Key skills

Customer serviceMedical terminologyCall center operationsAttention to detailWritten communicationOral communicationSchedulingRegistrationData entry

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Read the full posting here
UC Health is hiring Ambulatory Access Center Representatives  About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.  RESPONSIBILITIES * The Access Center Representative provides scheduling support and appointment information to UC Health ambulatory patients. Agents schedule appointments and complete registration for identified UC Health ambulatory departments. QUALIFICATIONS * Education: High school diploma or GED required. * Experience: No experience is required. 0-6 months is preferred. Required Skills and Knowledge: * Excellent customer service skills and attitude. * Ability to work under pressure in a fast paced Call Center. * Knowledge of medical terminology. * Excellent attention to detail. * Excellent written and oral communication skills.   Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!   At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.

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