Ancillary Scheduler - Brandon

Ancillary Scheduler - Brandon ID 2026-326638 Category Patient Accounting & Patient Access Status Full-Time Shift Day Location 611 W LUMSDEN RD Department APAS BHMG OP REHAB - BRANDON Subcategory Ancillary Sch/Reg/Pat Chrg Spc Position Summary 📋 We're Hiring: Ancillary Scheduling, Registration, Patient Charge Specialist | Outpatient Rehab 📍 Address of Practice: 611 W. Lumsden Rd, Brandon, FL 🏢 Department: Orlando Health Ambulatory – Outpatient Rehab 💼 Status: Full-Time | 40 hours per week ⏰ Shift: Monday – Friday, 8:00 AM – 5:00 PM 🏷️ Title: Ancillary Scheduling, Registration, Patient Charge Specialist 📋 About the Role Responsibilities include greeting patients, scheduling, answering phones, collecting copayments, and providing excellent customer service in a Physical Therapy office specializing in orthopedics and sports rehabilitation. Healthcare experience is a plus, but not required. If you’re organized, personable, and enjoy working with people, we’d love to hear from you! Apply today to learn more! ✨ All Inclusive Benefits (Start Day One) 🏥 Health/Dental/Vision/Life Insurance 🎓 Student loan repayment, tuition reimbursement, & FREE college education programs 📈 Retirement savings 👶 Paid paternity leave & fertility benefits 🏡 Back up elder and childcare 🐾 Pet insurance 🏖️ PTO/Holidays, and more for full time and part time employees! 🏥 About Orlando Health Orlando Health is a comprehensive healthcare system serving patients across the southeastern United States. With award-winning hospitals, specialty institutes, and outpatient clinics spanning Florida, we honor our 100-year legacy by providing exceptional, patient-centered care. Joining our Outpatient Rehab team means working in a supportive, collaborative environment dedicated to helping patients regain functional independence and reach their highest potential. 💼 Essential Functions Effective pre-registration, registration and scheduling of multiple patient appointments. Manages the multiple additions and cancellations of patient appointments. Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information in appropriate hospital systems. Contacts appropriate paye rs/provider offices, verifying benefits and obtaining/documenting necessary authorizations. Consi stently and constantly reviews the schedules daily and communicates all changes to appropriate staff . Responsible for entry of patient charges. Acts as a liaison between the provider and patient to explain insurance b enefits, co-pays, deductibles, and self pay portions. Accurately communicates all procedure pertinent information including arrival time, location, and duration to the patient. Performs check in and check out of patients. Acts as a liaison to the clinical staff . Acts as a liaison to the cli nical and business staff to ensure effective and efficient patient management including the transfer of patients from both outside and sister facilities. Acts as a resource for training or mentoring of new team members. Maintains flexibilit y in work schedule availability that allows department to change/modify work schedule to mee t departmental needs and on call responsibilities. Attends and participates in department staff meetings and attends other meetings as assigned. Represents and participates in departme nt, facility, Patient Financial Services and corporate committees as requested by supervisor/department manager. Responsible for review ing and adhering to all corporate departmental and education initiatives. Assists his/her supervisor/manager in planning and organizing department activities. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedure s. 🎓 Qualifications Education/Training: Must be able to demonstrate reading, verbal and written communication, mathematical, and reasoning skills typically acquired through completion of a high school education. Experience: Two (2) years’ experience in financial, business office, or customer service environment required. Computer knowledge necessary. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs Software Powered by ICIMS www.icims.com