The specialist is responsible for the application engineering, programming, and troubleshooting of installed fire, security, and building automation systems. They act as the primary technical support contact for customers to ensure projects are executed effectively within budget and schedule.
Requirements overview
Candidates must have a college degree, trade school education, or equivalent experience, along with basic knowledge of engineering principles. Proficiency in MS Office, basic networking, and mechanical/electrical aptitude is required, with 1-3 years of experience in low-voltage systems preferred.
Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence. At Convergint, our top priority is service in every way — service to customers, colleagues, and community.
As an integrator, Convergint works alongside a global network of partners and manufacturers to design, install, and service electronic security, cybersecurity, fire and life safety, building automation, and audio-visual systems for enterprise customers.
Our unique and empowered culture, guided by our Values and Beliefs, helps us stay accountable to our mission, and our number one objective: to be our customers’ best service provider.
Listed as the #1 systems integrator in SDM Magazine’s Top Systems Integrators Report for the past 7 years, Convergint leads with over 10,000 colleagues and more than 220 locations worldwide.
Learn more about who we are and what we do at www.convergint.com.
EngineeringSecurity & SafetyCustomer Service & SupportTechnologyConstruction
Description
Application Support Specialist I
Convergint is looking for a full-time, enthusiastic, results driven and
forward-thinking Application Support Specialist to join our amazing culture. As
an Application Support Specialist, you are a part of a dynamic team that allows
you to grow as Convergint grows.
For information about how we use your personal information, please see our
Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues
and communities. You are a person of integrity with a commitment to growth,
accountability and delivering results. You want to join an organization with a
positive culture that embraces equal opportunity and allows everyone to be the
best version of themselves at work and home. You want to grow with us and
deliver results as an exceptional Engineering Specialist.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be
our customer’s best service provider. We realize the importance of diversity in
achieving that goal. Our company was built upon a solid foundation of 10 Values
and Beliefs which drive our unmatched culture, making us the #1 global,
serviced-based systems integrator in the industry. We take great pride in
protecting the lives and assets of our customers and their communities with the
solutions we provide.
What you’ll do with “Our Training and Your Experience”
* Convergint's greatest strength is our people! Every colleague is encouraged
to participate in our Recruit Awesome People program, helping us grow
Convergint by promoting our colleague-first culture and referring top talent
to the Talent Acquisition Team and hiring managers.
* Responsible for the application engineering, programming, troubleshooting,
start-up, and check-out of assigned installed projects including small to
medium projects that are less complex.
* Individuals work shall be in accordance with the established quality
standards.
* This role is the technical support contact for our customer and is
responsible for maximizing customer satisfaction with installed Fire,
Security, and/or Building Automation Systems.
* Ensures projects are effectively executed to budgeted cost and time
schedules.
* Performs other duties and responsibilities as requested or required.
What You’ll Need
* Basic knowledge of engineering principles and practices related to building
automation systems, fire alarm systems, and/or electronic security systems.
* Basic programming skills and proven ability to troubleshoot problems and look
for solutions.
* Solid mechanical and electrical aptitude (e.g. works with a variety of hand
and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
* Frequent visits to jobsites are required. Minimal overnight travel is
required. Valid driver’s license required.
* Proficient computer skills including MS Office applications (Outlook, Word,
Excel); basic networking & IT skills (Security & Building Automation
primarily).
Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which
all individuals are able to realize their maximum potential within the company.
We offer a variety of programs and exceptional benefits:
* 10 Company Holidays and Paid Time Off starting at 13 days annually
* Fun & Laughter Day Off
* Medical, Dental & Vision Plan
* Life insurance & Disability Plan
* Wellness Program
* 401K Matching Plan
* Colleague Assistance Program
* Tuition reimbursement
* Competitive salary and compensation plan
* Vehicle reimbursement plan or company vehicle
* Corporate Social Responsibility Day
* Cell phone reimbursement (if applicable)
* Paid parental leave
Requirements:
Education: College degree, trade school or equivalent experience
Preferred Experience: (but not required):
* 1-3 years low-voltage systems project
* Experience in 1 or more of the following industries: electronic, fire alarm &
life safety, and/or building automation
Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site
[https://www.convergint.com/careers/career-opportunities/] to learn more about
the company and the exciting opportunities available.
Convergint•La Palma, California, United States