AR Collections Specialist

This is a full-time, on-site position in Casper, Wyoming About Us: At True Oil LLC, we do more than just power America—we live by the values that built it. Rooted in the rugged landscapes of the Rocky Mountain region, we take pride in doing things the right way: with honesty, grit, and a handshake you can count on. We're part of a family of companies under True Companies, where hard work is honored, teamwork is celebrated, and integrity is the foundation of everything we do. Whether you're in the field, the office, or somewhere in between, you’ll find a supportive environment where your work matters and your growth is encouraged. Join us and be part of a company that’s been fueling progress and opportunity for generations—while staying true to its roots. Why You'll Love Working Here: We don’t just offer jobs—we offer a future. As part of the True companies family, you'll enjoy a generous, well-rounded benefits package designed to support your life in and out of work. Benefits include competitive health coverage, dental/vision insurance, up to 4 weeks of vacation, sick leave, paid holidays, 401(k) with employer match, company-paid life and disability insurance, profit sharing, tuition reimbursement, and more. We believe in rewarding hard work and supporting your future. We take care of our people—because we know they’re the heart of everything we do. What You'll Do: Work closely with the A/R Collections Supervisor to assist in supporting the daily operations of the Credit Department for all True companies. Backup to the A/R Collections Supervisor, as requested. Assist in processing /validating customer and vendor set-ups in ERP systems for all True companies, while also maintaining accurate vendor records. Assist in all banking and ACH set-ups in ERP systems for all True companies, while also maintaining accurate records. Assist in processing customer credit applications and maintaining credit files. Assist in document preparation for monthly credit file reviews. Review and release credit holds daily, taking necessary action to support and document the release. Ensure credit applications are complete and obtain any missing information upon receipt. Extract various credit reports, prepare, and validate trade and bank references. Attend interdepartmental Credit and AR meetings to assist in notetaking and maintaining shared spreadsheets for tracking. Generate AR aging reports from multiple ERP systems for assessment and review at monthly and quarterly meetings; as well as, in support of monthly reporting requirements. Assist in providing responses to credit reference requests for all True companies. Professionally communicate with team, other departments and credit customers, as needed to perform task(s). What We're Looking For: Required Education, Experience and/or Abilities A high school diploma and zero to two (0-2) years’ experience in an office support function; or an equivalent combination of education and/or experience may be considered. Handle sensitive data and always maintain confidentiality of sensitive information. Strong attention to detail and ability to manage time effectively. Proven ability to produce accurate work within regular deadlines. Ability to write routine reports and correspondence. Ability to communicate clearly and concisely, both orally and in writing Preferred Education, Experience and/or Abilities A/R or collections experience a plus. Computer Skills Working knowledge of Microsoft Excel, Word, and Outlook software applications. Ability to master various in-house software applications. Ability to use a ten-key by touch, computer keyboarding, able to operate a copier and fax machine. Additional Eligibility Qualifications English language fluency, verbal and written. Acceptable results of a pre-employment credit check, background check and drug/alcohol test. True Oil LLC is an Equal Opportunity Employer - Vets, Disability #indoffice