The Associate Account Manager will support client accounts by managing project timelines, coordinating internal resources, and preparing client-facing materials. They will also assist with SEO content QA, track action items in Asana, and communicate directly with clients across various digital marketing channels.
Requirements overview
Candidates should have 0-1 years of experience in account coordination, marketing, or project management and possess strong organizational skills. Proficiency in tools like Asana, Google Workspace, and Slack is required, along with the ability to manage multiple deadlines in a fast-paced agency environment.
elk Marketing is a results-driven digital growth agency helping brands scale in an AI-forward world. Since 2015, elk has partnered with 200+ companies across eCommerce, B2B, SaaS, healthcare, and CRE, driving over $4B in revenue and maintaining a 95% client retention rate. Their approach combines AI-powered predictive analytics, automated campaign optimization, and real-time reporting to build strategies that adapt as search and buyer behavior evolve. Clients include Arc'teryx, HexClad, goodr, Tecovas, Dollar Shave Club, and Lunya.
MarketingCustomer Service & SupportManagement & LeadershipAdministrative
Description
Job description
At elk Marketing, we’re a fast-growing digital agency serving brands like HexClad, Burt's Bees Baby, and Built Bar with sharp, high-performance SEO, Paid Search, and Paid Social strategies.
We’re looking for a sharp, detail-oriented Associate Account Manager (AAM) who’s eager to learn the ropes of digital marketing and client service. This is a true entry-level role for someone just starting their career.
As an AAM at elk, you’ll get exposure to more than just Account work. You might help prepare slides for client calls, assist with project management, create follow-ups, QA SEO content, help with a design project, or support the CEO with a one-off project. Our AAMs work cross-functionally with nearly every team, providing them with a well-rounded foundation in digital marketing and insight into how a high-performing agency operates.
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What You’ll Do
In Your First 30 Days:
Meet your team and onboard with our tools, systems, and processes
Learn basic project management across paid media, SEO, and development
Learn how we communicate with our internal teams and clients, including deck building
Shadow client calls and take notes for your Account Executive
By Day 60
Own one or more recurring internal projects (e.g. content calendar updates, assigning content, updating the Paid Media roster, etc.)
Preparing client decks ahead of syncs with minimal oversight
Confidently tracking action items, due dates, and next steps in Asana
By Day 90
Manage timelines for deliverables across 2–4 client accounts
Communicate directly with clients via email, in Slack, and on calls
Demonstrate a strong understanding of our campaign planning and content calendar process
Show confidence in managing multiple deadlines across internal and external teams
Your Day-to-Day
Build and format client-facing decks and materials
QA client assets before they go live (landing pages, ads, strategy decks, etc.)
Keep projects and deliverables organized and moving in Asana
Take notes during internal or client calls and track next steps
Coordinate internal resources and manage project timelines
You’re a Fit If You:
Have 0-1 years of experience in account coordination, project management, marketing, or a similar role
Are incredibly organized and can manage multiple projects at once
Communicate clearly and professionally, both in writing and on client facing calls
Take initiative and feel comfortable figuring things out while managing competing priorities
Are eager to learn how performance marketing, creative, dev, and client services work together
Are comfortable working remotely and managing your own time in a fast-paced agency environment
Have experience using Asana, Google Workspace, Slack
Are a team player who enjoys coordinating with other members on projects and is willing to assist others when needed
Disclaimers
Equal Employment Opportunity (EEO): Elk Marketing LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
Employment-At-Will: Employment with Elk Marketing LLC is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
Background Check / Eligibility to Work: Employment may be contingent upon successful completion of applicable background checks, verification of eligibility to work in the United States, and compliance with other pre-employment requirements as permitted by law.
Salary Transparency: Compensation ranges are provided in good faith and are subject to change based on factors such as experience, skills, geographic location, and internal equity, consistent with applicable pay transparency laws.
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$55,000 - $70,000 a year
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Requirements
•Account management
•Project management
•Digital marketing
•SEO
•Paid search
•Paid social
•Client service
•Deck building
•Asana
•Google Workspace
•Slack
•Content calendar management
•Performance marketing
•Communication
•Time management
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