Associate Clinical Specialist - Phoenix, AZ

Abbott LaboratoriesAbbott LaboratoriesPhoenix, Arizona, United States
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Posted

9/21/2026

Employment

Full time

Range

$55k - $111k/year

Work style

On-site

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AI summary

Core responsibilities

The CRM Product Support Specialist provides comprehensive engineering, sales, and clinical support to healthcare professionals regarding cardiac rhythm management products. This role acts as a clinical interface and facilitates training sessions while assisting the sales team.

Requirements overview

Candidates must hold a bachelor's degree in Bio-Medical Engineering or a related field and possess 0-2 years of relevant experience. Proficiency in cardiology procedures and the ability to obtain CRM product certification are required.

Key skills

Cardiac rhythm managementClinical supportEngineeringRelationship buildingTrainingSales supportCardiologyElectro-physiologyCath lab proceduresOperating room protocolCardiac pacing systemsTechnical problem solvingCommunicationPresentation skillsMicrosoft Office

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Education requirements

bachelor degree

About Abbott Laboratories

Industry

Hospitals and Health Care

Employees

153,289

Type

Public Company

Size

10,001+ employees

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on X @AbbottNews. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Terms of Use: https://www.abbott.com/social-media-terms-of-use.html Privacy Policy: https://abbo.tt/privacy

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Job categories

HealthcareEngineeringSalesCustomer Service & Support

Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: · Career development with an international company where you can grow the career you dream of. · Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. · An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. · A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. · A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in Phoenix, AZ in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities: · Clinical Interface: Acts as a clinical interface between the medical community and the business. · Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and shares product expertise accordingly. · Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. · Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. · Sales Support: Provides additional back-up support to CRM Sales Representatives. Required Qualifications · Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. · A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program. Must have the capability to obtain certification in CRM products · Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. · Familiarity with cath lab and operating room procedures and protocol · Demonstrate advanced knowledge of cardiac pacing systems. · Must apply engineering skills and abilities to interpret and solve complex clinical problems Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively. Must be detail-oriented and capable of working independently Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently. Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $55,300.00 – $110,700.00. In specific locations, the pay range may vary from the range posted.

Requirements

  • Cardiac rhythm management
  • Clinical support
  • Engineering
  • Relationship building
  • Training
  • Sales support
  • Cardiology
  • Electro-physiology
  • Cath lab procedures
  • Operating room protocol
  • Cardiac pacing systems
  • Technical problem solving
  • Communication
  • Presentation skills
  • Microsoft Office

Benefits

  • Medical coverage
  • Retirement savings plan
  • Tuition reimbursement
  • Student debt program
  • Education benefit

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