Business Consulting and Services · 201 to 500 employees
Revolutionizing the association management experience through proactive, innovative services, and a truly extraordinary customer service experience. Recognized as the “Nordstrom of Property Management”¹, visit us online to learn more about our unique, service-centric approach to community management and how we can elevate the lifestyle experience for your residents. http://pmprollc.com
The Associate Community Manager will assist with administrative tasks, including board packet assembly, updating association portals, and coordinating with vendors.
They will also provide extraordinary customer service to homeowners and board members while managing work orders and architectural applications.
What you need
Candidates should have 1-2 years of administrative experience, with a 4-year college degree preferred.
Proficiency in Microsoft Office and the ability to understand financial statements are required.
Description
Become the Best Part of PMP Management!
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as an Associate Community Manager, Breakwater Village HOA, Redondo Beach, CA.
This hybrid role will require 3 days On-site (Redondo Beach) and 2 days in the Downtown LA Office.
Who We Are
Property Management Professionals LLC. (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve.
We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.
To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at www.pmpmanage.com visit our social media platforms:
Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement
Who We’re Looking For
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
Position Description: The Associate Community Manager will assist the Community Managers with multiple administrative responsibilities and duties.
Responsibilities
Provide extraordinary customer service to homeowners, Board Members, and vendors.
Directly assist the Community Manager with community-related tasks.
Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
Communicate and coordinate with third-party vendors.
Create monthly newsletters.
Assist with the architectural application process.
Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary
Additional duties as assigned.
Requirements
4 Year College Degree preferred but not required
1-2 Years of experience in an administrative role
Extraordinary customer service skills
Exceptional writing and communication skills
Proficient in Microsoft Word, Excel, and PowerPoint
Proficient in reviewing and understanding budgets and financial statements
Strong organizational skills
An honest, responsible, optimistic, and enjoyable demeanor
Knowledge, Skills, and Abilities
Excellent computer abilities to navigate our care systems, as well as the Microsoft Office
Strong problem-solving skills
Basic data-entry and typing skills
Basic mathematical abilities
Stable employment record
Regular, predictable attendance
Ability to effectively communicate in a respectful and positive manner
Requirements
Prior experience in HOA, Multi-family, or within a Hospitality Environment desired
Hybrid Role: M-W-F: On-site at the Association, Redondo Beach, CA (8am-5pm) TU-TH: Downtown LA (9am-6pm)