The Associate Operations Processor supports the bank's operational infrastructure by completing routine processing activities and maintaining consistent workflows. Responsibilities include mail handling, data entry, account research, and ensuring all tasks meet service level expectations and compliance standards.
Requirements overview
Candidates must have at least 6 months of operations support experience or equivalent training and education. The role requires strong attention to detail, the ability to follow structured procedures, and the physical capability to lift 10 lbs.
Key skills
Operations supportData entryAttention to detailWorkflow managementComplianceProblem-solvingCritical thinkingActive listeningTime managementDocumentationRisk identificationMail processingScanningAccount research
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Finance & AccountingAdministrativeCustomer Service & Support
Description
About this role:
At Wells Fargo, an Associate Operations Processor plays a foundational role in supporting the bank’s operational infrastructure. You’ll complete routine processing activities and help maintain consistent workflows to ensure that core business functions run smoothly and accurately. You will directly contribute to operational efficiency, reliability, and the bank’s ability to deliver consistent service across the organization.
In this role, you will:
Support the execution of routine operational processes within established workflows
Ensure work is accurately received, tracked, and completed in a timely manner
Follow applicable policies, procedures, and compliance requirements when completing work
Contribute to consistent workflow execution by following structured processes and guidelines to ensure compliance with internal standards
Maintain organized documentation to support consistency and traceability of work
Identify and escalate exceptions, errors, discrepancies or issues to more experienced team members or supervisors
Prioritize daily work assignments to meet service level expectations and deadlines
Collaborate with colleagues to support operational goals and process execution
Provide information and operational support to internal partners and stakeholders
Required Qualifications:
6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience executing routine business operations, administrative, or clerical tasks with accuracy, attention to detail, and accountability, and collaboration with team members as needed to support operational objectives
Ability to organize, track, and prioritize assigned work within structured workflows to support timely and consistent completion, effective time management, and operational process delivery
Apply active listening, critical thinking, problem-solving, and sound judgement while reviewing information to identify, resolve, or escalate issues
Experience following procedures, quality standards, and internal guidelines to support consistent, compliant, and reliable operational outcomes
Ability to identify and escalate risks to maintain compliance
Ability to stay focused and resilient while completing high-volume, repetitive, or process-driven work in a structured environment
Job Expectations:
Account research
Assist in receiving/sorting mail per customer number and deadline time
Assist in prepping and slicing mail for Extraction Team
Assist in mail extraction
Assist in scanning documentation
Performing data entry
Attention to detail, follow policy/procedures
Work independently to meet customer SLA's while maintaining production and quality Standards
Ability to lift 10 lbs.
Salary:
$24hr or DOE
Schedule:
Monday-Friday 5:00AM - 1:30PM or when work is complete.
This is an open-ended schedule with the start time and end time determined by workflow. Required overtime and holidays as needed
This is a fully in-office role
Location:
18035 Sperry Dr. Tukwila, WA 98188-4750
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $22.00 - $26.44
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
18 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.