Associate, Product Delivery, iTakeControl (RID00200)
Red Nucleus
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- Location
- Yardley, PA
- Job type
- Full time
- Posted
- Oct 22
- 2 days ago
Career path
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About the company
Red Nucleus
Pharmaceuticals · 501 to 1,000 employees
What you'll do
- Support implementation and configuration of the iTakeControl platform
- Gather and document client requirements
- Conduct QC testing and User Acceptance Testing (UAT)
- Manage support requests and technical troubleshooting activities
- Coordinate device setup, distribution, inventory management, and lifecycle tracking
- Identify opportunities for product enhancements and process improvements
What you need
- Undergraduate degree or equivalent professional experience
- Experience in project management
- Knowledge of health data collection, privacy requirements, and compliance standards
- Strong communication, stakeholder management, and documentation skills
- Proficiency with Microsoft Office and project management software
- Ability to learn new technologies quickly and provide technical troubleshooting support
- Experience working with mobile technologies, including iOS and Android environments
- Digital or mobile application experience (preferred)
Key skills
Project managementStakeholder managementDocumentation skillsMicrosoft OfficeProject management softwareTechnical troubleshootingMobile technologiesiOSAndroid
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Read the full posting here
Associate / Senior Associate, Product Delivery (iTakeControl)
Clinical Research Technology | SS&A
Do you enjoy solving technical challenges while helping deliver innovative technology solutions to support clinical research?
We're seeking an Associate / Senior Associate, Product Delivery to support the implementation and optimization of the iTakeControl (iTC) platform. You'll partner with Product Management, Technical Development, and Clinical Operations teams to support clinical studies from conception through closeout.
Experience Level: 0-10 years
Required Qualifications
Undergraduate degree or equivalent professional experience
Experience in project management with the ability to manage multiple studies, stakeholders, vendors, and timelines simultaneously
Knowledge of health data collection, privacy requirements, and compliance standards including FDA 21 CFR Part 11 and Annex 11
Strong communication, stakeholder management, and documentation skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and project management software
Ability to learn new technologies quickly and provide technical troubleshooting support
Experience working with mobile technologies, including iOS and Android environments
What You'll Do
Support implementation and configuration of the iTakeControl platform
Gather and document client requirements
Coordinate activities between clients, Product Management, Technical Development, and Clinical Operations teams
Conduct QC testing and User Acceptance Testing (UAT)
Manage support requests and technical troubleshooting activities
Coordinate device setup, distribution, inventory management, and lifecycle tracking
Identify opportunities for product enhancements and process improvements
Nice to Have
Digital or mobile application experience
Experience with healthcare or clinical research systems including ePRO, EDC, or EHR platforms
Experience in an IT support, service desk, or help desk environment
Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.
To learn more about working at Red Nucleus, please visit Careers | Red Nucleus.#LI-KS1