Associate Tech Editor CVG-3724

Mitchell 1 Group

San Diego, CAOn-siteFull time
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Pay
$22 to $25
an hour
Location
San Diego, CA
Work style
On-site
Job type
Full time
Posted
Oct 20
1 day ago
Career path

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About the company

Mitchell 1 Group

Software Development · 201 to 500 employees

Headquartered in San Diego, California, Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for 100 years.

The Mitchell 1 family of products includes a complete line of integrated software solutions to help auto, medium and heavy truck professionals improve productivity and profitability.

ProDemand® optimized with SureTrack® is the most complete solution for OEM and experience-based repair information. Manager™ SE is the industry standard for mechanical estimating and shop management information. The SocialCRM digital marketing solution delivers automated marketing and customer engagement tools to help shop owners improve their bottom line profits. For the trucking segment, Mitchell 1’s online solutions provide information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks.

Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award. For more information on Mitchell 1 products and services, visit the company’s website at www.mitchell1.com and read the Shop Connection blog at www.mitchell1.com/shopconnection.

Mitchell 1 Group on LinkedIn

What you'll do

  • The Associate Tech Editor researches, develops, and edits commercial vehicle diagnostic and repair information for product incorporation.
  • They are responsible for maintaining technical accuracy, meeting productivity standards, and providing customer service regarding diagnostic data.

What you need

  • Candidates must have at least one year of recent hands-on commercial vehicle industry experience with an emphasis on diagnosis.
  • A high school diploma is required, with an associate degree or vocational certificate and ASE certifications preferred.
  • Education: a high school diploma, an associate degree or a professional certificate

Key skills

Technical editingCommercial vehicle diagnosticsContent management systemsTechnical writingOBD IISAE J1939SAE J1587/1708XMLMicrosoft Office SuiteData analysisQuality assuranceCustomer serviceProject reportingTechnical accuracyAutomotive repair

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Read the full posting here
Overview Researches, develops, and edits commercial vehicle diagnostic, Labor and repair information for incorporation into Commercial Vehicle Group product line. Reports to and receives direction from Senior Editor. Responsibilities Under supervision of Senior Editor or Team Lead, use Mitchell1’s Content Management System to research and compile diagnostic, repair and other pertinent data, verify technical accuracy and consistency of information within established guidelines. Knowledge of latest commercial vehicle repair and diagnostics to determine information pertinent to writing diagnosis and repair procedures. Maintain established productivity standards balanced with an acceptable quality level. Work in a team environment, contributing toward achievement of organizational objectives communicated by Managing Senior Editor or Senior Editor. Provides customer service pertaining to diagnostic and repair data as required. Maintains knowledge of related competitive products. Suggests improvements and/or enhancements to CVG products in response to customer input or based on knowledge of user needs. Prepare and submits project status reports for each assignment as requested. Maintain professional and cooperative attitude within the CVG Editorial Department and all Mitchell1 departments. Achieve and maintain working knowledge of current commercial vehicle applications. Qualifications Education: High school diploma AA degree or Vo-Tech certificate, with commercial vehicle diagnostic and repair emphasis preferred. ASE Medium/Heavy Truck certification a plus. ASE Automotive Truck certification a plus. Completion of at least one college level English writing course or equivalent. Years of Experience: Minimum 1 year of recent hands-on commercial vehicle industry experience with an emphasis on diagnosis. Other Requirements: Sufficient commercial vehicle knowledge to determine information relevant to writing diagnosis and repair procedures. Knowledge of latest commercial vehicle systems, diagnosis and repair procedures. Understanding of OBD II and SAE J1939, J1587/1708 faut code standards and fault code structure. Must possess ability to prioritize and organize. Possess strong verbal and written communication skills. Proficiency with PC and Standard Microsoft Office Suite. Ability to work with minimal supervision. Demonstrated computer skills in the following programs and data formats: Understanding of Extensible Markup Language (XML) markup language. Microsoft word Microsoft Excel Microsoft Outlook Microsoft Access This is a full-time, in-office role located at our San Diego headquarters:16067 Babcock Street, San Diego, CA 92127 Compensation: $22/hr - $25/hr (Based on experience and education)

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