Automotive Service Advisor

Wayne Akers Ford is currently seeking an experienced Service Advisor to help keep up with the high traffic count that we are experiencing in our service department. We are looking for a candidate who possess excellent customer service experience, demonstrates a professional and positive attitude, and focused on our customer's total satisfaction. We offer an aggressive pay plan to compensate production, experience and customer satisfaction. We invite all top-performing individuals to apply their skills to help our company continue to grow. KEY RESPONSIBILITIES AND DUTIES: Greeting customers, help identify their vehicle concerns, review recommended services and prepare acurate repair orders and verifiy warranty coverages. Provide accurate time estimates for repairs and maintenance. Building strong customer relationships to foster repeat business and referrals Following up with customers after the service to ensure satisfaction and address any concerns. Including new and existing internet, phone, and email communication QUALIFICATIONS: Previous Automotive Service Advisor experience Excellent Communication and Interpersonal skills Ability to work in fast-paced environments Must pass back ground test and drug screening tests Must hold a valid driver’s license with a clean record Pay: $60,000.00 - $140,000.00 per year Job type: Full-time Job Setting: In-person Schedule: Monday – Friday (Saturday rotations) Benefits: Health Insurance Dental insurance Vision insurance Life insurance 401K Vacation Referral program Employee discounts Work Location: Position requires on-site in-person attendance "Florida Drug-Free Workplace: Pre-employment Drug Testing" We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.