Automotive Service Advisor / Writer | Weekends Off | Bryan
Christian Brothers Automotive
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- Location
- Bryan, TX
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 8
- 12 days ago
Career path
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About the company
Christian Brothers Automotive
Automotive · 201 to 500 employees
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
What you'll do
- Guide guests through the repair process, explain repair solutions, manage store workflow, and communicate vehicle status.
- Build customer relationships, coordinate customer service activities, and ensure repairs meet specifications.
What you need
- <p><strong>Qualifications:</strong></p><ul><li>Current driver’s licenses</li><li>Driving record acceptable to our current insurance carrier</li><li>Proficiency in Windows based computer software and automotive store applications</li><li>Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role</li></ul><p><strong>Physical Requirements:</strong></p><ul><li>Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm</li><li>Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)</li><li>Occasionally lifting and carrying objects over 50 lbs.</li><li>Keeping a brisk work pace in a high-volume environment</li></ul>
Key skills
Current driver’s licensesWindows based computer softwareAutomotive store applicationsAutomotive Customer ServiceAutomotive Service Write/Advisor/Sales
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Read the full posting here
Job Title:
Automotive Service Advisor / Writer
Location: 2401 Boonville Road, Bryan, Texas 77808
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing customer service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications:
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.