Automotive Service Consultant
Ole Ben Franklin Motors
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- Location
- Oak Ridge, TN
- Job type
- Full time
- Posted
- Nov 7
- 1 day ago
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Career path
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About the company
Ole Ben Franklin Motors
2 to 10 employees
What you'll do
- Work with customer and technician to identify required maintenance and repairs.
- Advise customers on necessary/suggested services.
- Offer additional services and repairs/advice to customers.
- Estimates and quotes cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Enters itemized estimate on service order and explains estimate to customer.
- Schedule appointments with customer.
- Keep clients updated on status of repairs and parts availability.
- Manage workflow within the shop.
- Submit repair estimates to extended warranty and insurance companies.
What you need
- Experienced Service Writer
- Knowledge of Dealertrack and XTime (preferred)
- Results driven, hard working, and customer focused
Key skills
DealertrackXTimecustomer focusedresults drivenhard working
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Perks
- Full benefits package
See full description on company page, apply now
Read the full posting here
Ole Ben Franklin Mitsubishi is looking to add an experienced Service Writer to our team. We are looking for someone who is results driven, hard working, and customer focused with a desire to learn and grow.
Responsibilities include the following.
Work with customer and technician to identify required maintenance and repairs.
Advise customers on necessary/suggested services.
Offer additional services and repairs/advice to customers.
Estimates and quotes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Enters itemized estimate on service order and explains estimate to customer.
Schedule appointments with customer.
Keep clients updated on status of repairs and parts availability.
Manage workflow within the shop.
Submit repair estimates to extended warranty and insurance companies.
Knowledge of Dealertrack and XTime extremely helpful, but not required.
Full benefits package available with competitive pay plan. Immediate openings available.
Job Type: Full-time