The Behavioral Health Support Specialist provides administrative and clerical support to the behavioral health nursing unit while assisting the healthcare team in patient care. Responsibilities include managing legal documentation, escorting visitors, scheduling appointments, and supporting daily unit operations.
Requirements overview
Candidates must have a high school diploma or equivalent and at least six months of office or clerical experience. Proficiency in medical or behavioral health terminology and strong communication skills are highly preferred.
Key skills
Administrative supportClerical servicesCustomer serviceBehavioral health terminologyCritical thinkingAttention to detailCommunication skillsTeamworkComputer systemsVisitor managementTrauma informed careLegal documentation
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Good health for our people, our patients, our communities and our world. Legacy Health is a local nonprofit that provides comprehensive primary, secondary and tertiary care services across the Portland and Vancouver metro area and the mid-Willamette Valley.
That means helping people get healthy, and staying that way. Encouraging medical professionals to set a higher standard. Tending to the little things that help patients heal. And supporting our staff in doing whatever it takes to meet the needs of those we serve.
But it's not just what we do, it's why we do it. At Legacy, our fundamental responsibility is to improve the wellness of everyone we touch, to empower people to live healthier lives, and to create a legacy that truly lives on.
We strive to be a diverse, culturally competent organization. We strongly encourage individuals with diverse backgrounds and those who promote diversity and inclusion to apply.
Follow Legacy Health on Twitter: http://twitter.com/OurLegacyHealth
Join the Legacy Health Facebook community: http://www.facebook.com/legacyhealth/
Equal Opportunity Employer/Vet/Disabled
(Photo is of Legacy Salmon Creek Medical Center - Vancouver, WA)
HealthcareAdministrativeSocial ServicesCustomer Service & Support
Description
Overview
At Legacy, we’re dedicated to continually raising the bar on behavioral health care for our community members affected by mental illness. Our success depends on passionate, skilled people who share this commitment. If you excel in teamwork and enjoy supporting patients through exceptional administrative and customer service, consider joining us as a Behavioral Health Support Specialist and help us make a meaningful difference together.
Responsibilities
Participates with the health care team in delivering quality and customer focused health care to patients.
Provides administrative and clerical services for a behavioral health nursing unit(s).
Escorts and provides visitor management.
Manages legal status documentation and documents.
Communicates relevant information to the greater health care team.
Assists in supporting the unit leadership in scheduling appointments.
Assists with the patient belongings process.
Assists with collection and management of quality reporting.
Supports day to day unit operations.
Demonstrates critical thinking skills, high attention to detail and integrity.
Qualifications
Education:
High school diploma or equivalent.
Experience:
Six months of office/clerical experience is required; six months of office/clerical experience in a behavioral health setting is preferred.
Experience working with trauma informed care highly preferred.
Skills:
Proficient in understanding of medical and behavioral health terminology strongly preferred.
Demonstrated ability to perform detailed work accurately.
Expert communication skills required.
Ability to effectively communicate with licensed independent providers, social workers, and other health care professionals.
Excellent teamwork skills required.
Must be able to proficiently operate applicable computer systems.
Knowledge of legal proceedings as they apply to a behavioral health population.
Pay Range
USD $21.25 - USD $30.39 /Hr.
Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you