Benefits Administrator

Benefits Administrator Essential Duties and Responsibilities Benefits Administration · Assist with the administration of employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, voluntary benefits, and wellness programs. · Support employee benefit enrollments, changes, and terminations in HRIS and carrier systems. · Monitor and track new hire benefit enrollments to ensure timely and accurate processing. · Respond to employee inquiries regarding benefit plans, eligibility, enrollment, and claims, providing excellent customer service. · Maintain accurate employee benefit records and ensure data integrity within HRIS and vendor systems. · Manage the benefits email inbox by coordinating case assignments, providing prompt and accurate responses to employee inquiries, and escalating complex issues to the appropriate stakeholders for resolution. Auditing and Reconciliation · Conduct monthly benefits audits and invoice reconciliations to ensure billing accuracy. · Review carrier invoices and identify discrepancies for investigation and resolution. Employee Communications and Education · Assist in developing and distributing employee benefit communications, announcements, postings, and educational materials. · Support benefit enrollment campaigns and wellness program promotions. · Conduct presentations and communicate benefits information during new employee orientation sessions and small group meetings. · Promote employee awareness of available benefit programs and wellness resources. Wellness Programs and Employee Engagement · Coordinate and support employee wellness initiatives, programs, and events. · Collaborate with internal teams and external vendors to plan and execute wellness activities. Projects and Administrative Support · Assist with benefit-related projects, annual enrollment activities, system implementations, process improvements, and vendor transitions. · Support testing and validation of HRIS and benefits system changes. · Perform other benefits and HR-related duties as assigned. Requirements: · 2+ years of experience in benefits administration or related field. · Strong attention to detail and ability to manage multiple priorities. · Strong verbal and written communication skills · Demonstrated problem-solving and analytical abilities. · Excellent communication and customer service skills. · Proficient in Microsoft Office Suite and experience with HRIS systems preferred. · Ability to maintain confidentiality and handle sensitive information in a professional manner.