BI Quality Assurance Analyst

Medical Mutual employees must submit their applications through MySource. Note: This is a hybrid position located in Brooklyn, OH, with a three-day per week onsite requirement. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. BI Quality Assurance Analyst I Job Summary: Performs entry level quality assurance processes and assists Senior Quality Assurance Analyst with projects that support internal or external business initiatives and data needs. Partakes in team review of requirements and design documentation processes to understand overall test strategies and test plans. Responsibilities: Works in collaboration with various technical and non-technical teams to meet business and customer data needs and quality targets. Works with peers and leadership to retain knowledge of reporting and BI decision support solutions [dimensions, workflows, and visualizations] and absorb the concept of business requirements and its implementation [lifecycle, requirement preparation, analysis, testing, and presentation Participate in requirements gathering sessions with BA and BI programming teams to understand the functionality, usability, and support requirements needed to deploy an analytic solution to business partners. Become knowledgeable of quality assurance activities across teams and build knowledge of test case scenarios. Performs other duties as assigned. BI Quality Assurance Analyst II Job Summary: Independently perform quality assurance processes and assist Senior Quality Assurance Analyst with projects that support internal or external business initiatives and data needs. Participates and engages in team review of requirements and design documentation processes to understand overall test strategies and test plans. Responsibilities: Works independently and collaboration with various technical and non-technical teams to meet business and customer data and reporting needs and quality targets. Works with peers and leadership to retain knowledge of reporting and BI decision support solutions [dimensions, workflows, and visualizations] and absorb the concept of business requirements and its implementation [lifecycle, requirement preparation, analysis, testing, and presentation]. Actively participates in requirements gathering sessions with BA and BI programming teams to understand the functionality, usability, and support requirements needed to deploy an analytic solution to business partners. Independently documents and implements test plans, identifies technical problems, and presents solutions against QA standards and specifications. Independently analyzes problems and identifies all impacted areas and provides feedback on gaps/anomalies. Performs other duties as assigned. Senior BI Quality Assurance Analyst Job Summary: Working in collaboration with various technical and non-technical teams, the Senior BI Quality Assurance Analyst will drive quality assurance activities for technical and analytical work in support of internal or external business initiatives and data needs. Responsibilities: Coordinate quality assurance activities across teams to meet business and customer needs. Accountable for ensuring the quality outcomes of assigned projects and requests. Lead the QA effort in the full lifecycle of reporting and analytics projects to ensure that business requirements and quality targets are met. Participate in team review of requirements/design documentation and prepare the overall test strategy and test plan. Lead and actively participate in test case development and execution for assigned projects and requests. Collaborates closely with peers and management within the department as well as throughout the organization to ensure that BI/decision support solutions are comprehensively analyzed and recommendations for improvements are presented and implemented. Coordinate with appropriate internal stakeholders to communicate testing tasks, provide clear status updates and notify stakeholders of risk/issue escalations where needed. Documents and implement test plans, identifies technical problems, and presents solutions against standards and specifications. Identify ways to improve overall product and process quality. Analyze problems and identify all impacted areas and provide feedback on the gap/anomalies in the requirements. Performs other duties as assigned. Qualifications: BI Quality Assurance Analyst I Bachelor's Degree in Business Administration, IT/Computer Science is preferred or collective experience, training and education. 0-2 years of experience in Quality Assurance, conducting business requirements, and/or healthcare data analytics environment. Healthcare background preferred. Understanding and working with a variety of systems (e.g., MS Office, Tableau, SAS, SQL Server and/or other platforms and technologies). PROC SQL writing skills with the ability to understand and document business workflow and data flow processes. BI Quality Assurance Analyst II Bachelor's Degree in Business Administration, IT/Computer Science is preferred or collective experience, training and education. 2-4 years of experience in Quality Assurance, conducting business requirements, and/or healthcare data analytics environment. Healthcare background preferred. Understanding and working with a variety of systems (e.g., MS Office, Tableau, SAS, SQL Server and/or other platforms and technologies). PROC SQL writing skills with the ability to understand and document business workflow and data flow processes. Senior BI Quality Assurance Analyst Bachelors degree or equivalent in experience. 4 -6 years in QA and/or healthcare data analytics environment. Proficiency with QA concepts, issues, methods, and tools. Healthcare background preferred. Understanding of variety of systems (e.g., MS Office, SAS, SQL Server and/or other platforms and technologies). Experience working with relational databases. Exceptionally detail oriented, with a willingness to dive deep into the data. Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes: A Great Place to Work: We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset. Employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more. On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters. Discounts at many places in and around town, just for being a Medical Mutual team member. The opportunity to earn cash rewards for shopping with our customers. Business casual attire, including jeans. Excellent Benefits and Compensation: Employee bonus program. 401(k) with company match up to 4% and an additional company contribution. Health Savings Account with a company matching contribution. Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority. Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits. Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time. After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption. An Investment in You: Career development programs and classes. Mentoring and coaching to help you advance in your career. Tuition reimbursement up to $5,250 per year, the IRS maximum. Diverse, inclusive and welcoming culture with Business Resource Groups. About Medical Mutual: Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us. There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans. We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work. We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. #LI-SC1 #LI-HYBRID