Bilingual Corporate Receptionist

Behavioral Framework

Rockville, MDOn-siteFull time
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Pay
$50K to $55K
a year
Location
Rockville, MD
Work style
On-site
Job type
Full time
Posted
Nov 4
1 day ago
Career path

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About the company

Behavioral Framework

Mental health care · 501 to 1,000 employees

Behavioral Framework is committed to equitable treatment for all employees, clients, and their families. We welcome and respect the diversity of the families we serve, and we focus our organizational efforts to build a culture of respect, dignity, fairness, caring, equality, and self-esteem. We believe our strength comes from the shared experiences of our employees, clients, and community. We pride ourselves on serving a diverse population and always seeking to hire, retain, and promote from a wide variety of backgrounds.

Behavioral Framework on LinkedIn

What you'll do

  • Answer, screen, and forward all incoming calls
  • Greet, screen and announce all incoming visitors
  • Respond to inquiries and requests over the phone, email, and in-person
  • Receive, sort, and distribute all mail
  • Process outgoing mail and packages and arrange courier pickup
  • Manage deliveries and help gather and distribute material requests
  • Assist with tracking outgoing client materials
  • Provide administrative support to other departments as needed

What you need

  • Minimum of a High School Diploma or equivalent
  • Minimum 2 years experience of front desk or customer service
  • Hands-on and advanced knowledge with Microsoft Word and Excel
  • Spanish speaking individual required
  • May occasionally lift, and/or move up to 20 pounds
  • Experience in the healthcare field (preferred)
  • Knowledge of behavioral health terminology and insurance terminology (preferred)
  • Experience with Apple products (preferred)

Key skills

Spanish speakingMicrosoft WordExcelcustomer service skillsorganizational skillsproblem-solving skillsbehavioral health terminologyinsurance terminologyApple products

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See full description on company page, apply now

Read the full posting here
Join Our Growing Team as our Corporate Receptionist At Behavioral Framework, we’re on a mission to deliver life-changing care for children with autism. We’re hiring a Bilingual Corporate Receptionist in Rockville, Maryland. • Answer, screen, and forward all incoming calls. • Greet, screen and announce all incoming visitors. • Respond promptly and accurately to inquiries and requests for information or service over the phone, email, and in-person. • Receive, sort, and distribute all mail. • Process all outgoing mail and packages; arrange for pickup of courier delivers as requested. • Manage the unpack of all deliveries. • Receive incoming binders and materials from Clinical Supervisor. • Help with gathering and distributing all material requests. • Assist with tracking of outgoing client materials. • Ensure office common areas, conference rooms, kitchen/lunchroom are clean and orderly. • Provide administrative support to other departments as needed. • Other duties as assigned Education and Experience Requirement: • Minimum of a High School Diploma or equivalent. • Minimum 2 years experience of front desk or customer service. • Hands-on and advanced knowledge with Microsoft Word and Excel. • Experience in the healthcare field is a plus. Knowledge, Skills and Abilities: • Great customer service skills. • Ability to communicate effectively both verbally and in writing with staff, employees, and public. • Good interpersonal and organizational skills. • Good analytical and problem-solving skills. • Knowledge of behavioral health terminology and insurance terminology is a plus. • Advance knowledge of computers and systems, experience with Apple products is a plus. • Ability to operate standard office equipment including but not limited to computers, copiers, and fax machines. • Accurate worker with attention to detail and deadlines. • Spanish speaking individual required. WORK ENVIRONMENT, EQUIPMENT, AND PHYSICAL DEMANDS: The physical demands listed below are representative of those that will be required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, use hands to finger, handle, or feel objects, tools or controls and talk or hear. The employee is occasionally required to stand, reach with hands and arms, climb or balance, stoop, kneel, and crouch. The employee may occasionally lift, and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. Salary: $50,000 to $55,000.00 EOE Behavioral Framework is committed to equitable treatment for all employees, clients, and their families. We welcome and respect the diversity of the families we serve, and we focus our organizational efforts to build a culture of respect, dignity, fairness, caring, equality, and self-esteem. We believe our strength comes from the shared experiences of our employees, clients, and community. We pride ourselves on serving a diverse population and always seeking to hire, retain, and promote from a wide variety of backgrounds.

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