Bilingual Customer Service Representative
Mom's Meals
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- Pay
- $18
- an hour
- Location
- Des Moines, IA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 6
- 13 days ago
Career path
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About the company
Mom's Meals
Food production · 501 to 1,000 employees
Mom’s Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is looking for upbeat, people-first individuals to join our team as Bilingual Customer Service Representatives.
What you'll do
- Handle inbound and outbound customer service calls with our clients placing their meal order
- Address questions, and provide exceptional customer service
- Input order information into the appropriate client order screen
- Document all conversations with client into client information database
- Ensure all assigned clients are contacted and have an order on file
- Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients
- Work quickly and efficiently without making the client feel rushed
What you need
- Repetitive motions that include the wrists, hands and/or fingers
- Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Key skills
BilingualSpanish
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Perks
- PTO
- Benefits
See full description on company page, apply now
Read the full posting here
Mom’s Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is looking for upbeat, people-first individuals to join our team as Bilingual Customer Service Representatives. In this role, you’ll be one of the first friendly voices our Spanish-speaking customers connect with as they place meal orders. If you love helping people, enjoy talking with others, and are excited to learn and grow, this could be an awesome fit. We’re a mission-driven company doing meaningful work, and we’d love for you to be part of it.
The starting wage is $18.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.
Work hours are Monday-Friday, 9:00am-6:00pm with the potential for overtime starting at 7:00am.
Address: 7000 Fleur Drive, Des Moines IA 50321
This position will start on Monday, November 9th.
Offer of employment is contingent upon successfully passing a pre-employment drug screen and background check, where permitted by law.