Bilingual Express Service Advisor
Universal Toyota
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- Location
- San Antonio, TX
- Work style
- On-site
- Posted
- Oct 2
- 18 days ago
Career path
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About the company
Universal Toyota
Automotive · 51 to 200 employees
What you'll do
- Greet customers and assist them with service needs
- Consult with technicians about needed repairs and recommendations on customers' vehicles
- Answer customer questions about service outcomes
- Inform customers about potential cost savings and warranty protections
- Assist customers with deciding to fix their car through the dealership's shop or trading the vehicle in
- Oversee and manage the service center's scheduling and workflow
What you need
- Must have great customer service skills
- Must be an active listener
- Team player
- Must be able to work and perform under pressure and promise times
Key skills
great customer service skillsactive listenerTeam playerperform under pressure
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Description
Universal Toyota is currently seeking reliable, performance-driven individuals to add to our award-winning team of Express Maintenance Service Advisors. Duties and responsibilities may include the following:
Greeting customers and assisting them with service needs.
Consulting with technicians about needed repairs and recommendations on customers' vehicles.
Answering customer questions about service outcomes and consulting with technicians when necessary.
Informing customers about potential cost savings and warranty protections.
Assisting customers with deciding to fix their car through the dealership's shop or trading the vehicle in
Overseeing and managing the service center's scheduling and workflow.
Requirements
Must have great customer service skills.
Must be an active listener.
Team player.
Must be able to work and perform under pressure and promise times.
Salary Description
commision