Billing Relations Specialist I
Deaconess Health System
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- Pay
- $37.6K to $52.6K
- a year
- Location
- Evansville, IN
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 12
- 7 days ago
Career path
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About the company
Deaconess Health System
Hospital & health care · 5,001 to 10,000 employees
What you'll do
- Provide customer service to patients about payment plans, communicate with patients and payment plan companies to support account resolution, explain payment options, resolve billing inquiries, and document and follow up on interactions.
What you need
- High school diploma or GED required.
- Requires two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training that includes medical billing.
- Education: a high school diploma
Key skills
Customer serviceMedical billingEmpathyProfessionalism
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See full description on company page, apply now
Read the full posting here
Join our Team as a Billing Relations Specialist I
Are you passionate about helping patients navigate their healthcare financial experience with clarity and compassion? We’re looking for a compassionate, caring, and dedicated Billing Relations Specialist I to join our team and help us continue our tradition of excellence.
In this role, you’ll provide exceptional customer service to patients regarding internal and external payment plan processes. You’ll serve as an important point of contact, working closely with patients and payment plan vendors to ensure questions are addressed, options are clearly communicated, and accounts are managed accurately and efficiently.
What You'll Do:
Provide outstanding customer service to patients regarding internal and external payment plan processes.
• Communicate daily with patients and payment plan companies to support account resolution.
• Assist patients in understanding payment options and resolving billing-related inquiries.
• Ensure accurate documentation and follow-up related to payment plan interactions.
Education & Experience:
Completion of High School or GED is required.
• Two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing is required.
If you enjoy helping others, solving problems, and supporting patients through financial conversations with empathy and professionalism, we encourage you to apply and become part of our team.
Hybrid Remote (training required onsite)
M-F Day Shift
Customer Service