Billing Specialist
LightEdge
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- Location
- Des Moines, IA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 7
- 12 days ago
Career path
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About the company
LightEdge
Information technology and services · 51 to 200 employees
Lightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements.
What you'll do
- Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions. Provide excellent customer service via email or phone to our contracted clients. Work with customers directly to collect past due balances. Provide customers with account reconciliations to resolve billing and payment discrepancies. Understand the quote to bill process and resolve errors as needed. Gather customer information to get an understanding of their business needs and establish rapport. Research and resolve issues using available resources. Stay current with system information, changes, and updates
What you need
- No prior experience in billing is required.
- The ideal candidate is detail-oriented, motivated, excited to learn new technologies, and a self-starter.
Key skills
detail-orientedself-starter
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Read the full posting here
Lightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you!
Lightedge is seeking a detail-oriented Billing Specialist to join our accounting team. The Billing Specialist is responsible for all billing processes related to invoice and payment collections and maintaining customer relationships by serving as a point of contact for all customer billing needs. The ideal candidate is motivated, excited to learn new technologies and is a self-starter. This position reports to the Revenue Assurance Manager and works closely with all departments. No prior experience in billing required.