Billing Specialist - Part-Time

Billing Specialist – Part-Time 406 Recovery | Psychiatry & Addiction Specialists20 hours per week (0.5 FTE) | Remote - Montana Residents Only 406 Recovery is seeking a dependable, organized, and personable Billing Specialist to join our team. Reporting to the Patient Financial Services Manager, this position supports patients and practice operations through insurance verification, patient account communication, payment processing, and coordination with our billing partner. We are looking for someone who communicates well, pays close attention to detail, and feels comfortable discussing financial matters with patients in a clear, compassionate, and professional manner. The ideal candidate brings an understanding of health insurance and a willingness to learn and grow with our team. Schedule 20 hours per week (0.5 FTE). Potential for additional hours in the future, including the possibility of a full-time position, based on organizational need. Compensation & Start Date Compensation: Hourly rate dependent on experience (DOE). Start Date: As soon as possible. Posting: This position will remain open until filled. Work Location This is a remote position available only to Montana residents within our telehealth psychiatric and addiction medicine practice. Employees must have an appropriate, private and confidential remote workspace that supports patient privacy, confidentiality, and HIPAA requirements. For employees located in Billings, Montana, 406 Recovery also maintains a physical office space that is available for use. Montana residency is required. Applicants must reside in Montana to be eligible for this position. Applications from residents of other states will not be considered. Key Responsibilities Verify patient insurance eligibility and benefits, with particular attention to Medicaid coverage. Communicate with patients about account balances, deductibles, copays, and payment options. Assist patients with payment plans and process payments, including self-pay prepayments and follow-up payment processing. Work with our billing partner to address eligibility questions, claims issues, and patient invoices. Accurately document financial and billing communications in Charm EHR. Review and organize billing correspondence and maintain accurate patient account documentation. Protect patient privacy and handle sensitive health and financial information in accordance with HIPAA requirements and practice policies. Qualifications Experience working with health insurance, particularly Medicaid eligibility verification, strongly preferred. Understanding of insurance claims, how insurance payments work, and patient responsibility for deductibles and copays. Familiarity with commercial insurance, Medicare, and TriWest/VA authorizations helpful. Strong written and verbal communication skills, including comfort discussing financial matters with patients. Excellent organizational skills, attention to detail, and follow-through. Comfortable using electronic health records and other web-based systems; Charm EHR experience is helpful. Ability to maintain patient confidentiality and appropriately handle sensitive information. Dependable attendance, punctuality, and ability to work collaboratively. Willingness to learn new systems, insurance processes, and practice workflows. No special certification is required. We value relevant insurance experience, a sincere interest in the work, and a willingness to learn. Training will be provided on our systems and workflows. About 406 Recovery 406 Recovery is a Montana nonprofit, telehealth psychiatric and addiction medicine practice providing specialized care to patients across Montana. Our team is committed to improving access to high-quality psychiatric and addiction treatment while creating a collaborative, professional, and supportive environment for our patients and employees. We are looking for someone who is dependable, adaptable, organized, and committed to supporting both the team and the patients we serve.