Bodily Injury Claims Adjuster (Florida - Remote)

Our StoryImagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.What's in StoreWe're on the lookout for a Bodily Injury Adjuster to join our growing team! As a Bodily Injury Adjuster, you will adjust third party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement represented and unrepresented claims in which a claim exists for bodily injury, personal injury or wrongdoing. This role is a full-time, home-based position that may require travel at times to claims meetings at client locations, seminars for obtaining CEU credits, and scene investigations or inspections. Florida residency is highly preferred and you must have an active FL license.Key ResponsibilitiesPerform all duties as outlined in the company's Auto Property Damage/General Liability Adjuster job descriptionDaily review of workflow and claim system reminders with follow up and significant progress towards completion of any task set as a reminder, or received in workflow within 72 hours Review of new claims assignments within 24 hours of assignment/Completion of the Plan of ActionContact with the insured/claimant within 24 hours of assignmentAssign appraisers or coordinate the receipt of estimates of damage according to client guidelines or approvalDetermine if estimates or appraisals are appropriate based upon reported damages and other evidenceGather evidence of damagesInterview or obtain recorded statements from the claimant, the Insured and any witnesses Request payment authorization according to client guidelines and Davies Claims North America policy and proceduresFollow client guidelines for any claim denialObtain internal investigation reports from the insured (client) when permitted by the clientProfessional and timely communication with the clientDetermine degree of attorney involvement, if anyAlways act with the utmost good faith in handling of the claim from beginning to closureSet reminders within the claim system for necessary follow up in an appropriate time frameAccurately record any communication, or activity relevant to the claim; in the claim system notesFollow procedures to image documents sent to you that are relevant to the claim file (including e-mail)Meet the requirements of Continuing Education as required for licensure as an adjusterMaintain a 95% claim closure ratioReport to the Excess carrier on any claim that meets the requirements to do so (including status reports)Immediately notify your supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, communicate and cooperate with defense counselObtain status reports from defense counsel at 90-day intervalsRead and Understand the Excess Carrier Insurance PolicyRun ISO ClaimSearch on injured claimantsDetermine the injury status of all persons involved in a crash investigationInteract with insurance adjusters from other companies to obtain information needed to process your claimRespond to Reservation of Rights letters from Excess Carrier if necessaryDevelop working knowledge of No Fault/PIP lawEnter necessary information into the claim system to ensure mandatory reporting to MedicareFollow Davies Claims North America guidelines when settling claims involving a Medicare recipientCheck for the claimant’s compliance with F.S. 768.28 Sovereign ImmunityRecommend/assign field adjuster as necessaryReview field adjuster reports for thoroughness and accuracyPerform other duties as assignedSkills, knowledge & expertise2+ years of experience handling and settling bodily injury claims, including represented and unrepresented files (required)College degree or equivalent experiencePossession of a FL All Lines Adjuster licenseCaptive Program experience is highly preferredProperty experience is highly preferredMaintain CEU credits for FL All Lines Adjuster license Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminologyProficiency with Microsoft Office SuiteProactive, independent, dependable, and takes initiative with consistent follow throughSuperb written and verbal communication skills conducted in a timely manner with diverse audiencesSuperior time management skills with capability of working with and meeting deadlinesExceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environmentHigh level attention to detail with ability to utilize decision making and problem-solving skillsCapable of working collaboratively and independently with minimal supervisionExhibit discretion with sensitive and confidential informationEqual Employment Opportunity & Legal NoticesBenefitsAt Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:Medical, dental, and vision plans to support your health and that of your familyA 401(k) plan with employer matchingTime‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employeesPaid holidaysLife insurance and short‑term and long‑term disability coverageBenefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.Diversity and InclusionDavies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.Compensation Transparency: The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Essential Functions The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.Maintain regular and dependable attendance.Be available and able to perform job responsibilities during established work hours.Background Check & Fair Chance Compliance Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.AI PolicyAt Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com