Branch Operations Intern

Grow Your Career. Impact Lives. Shape the Future of Consumer Finance. At Regional Finance, growth is more than a strategy. It's an opportunity for our people to thrive. Over the past several years, we have expanded significantly, creating new career paths, leadership opportunities, and professional development experiences across our organization. As a proud NYSE-listed company, we serve more than half a million active customers through a network of 360+ branches across 20 states and a rapidly growing digital platform. With approximately $2.1 billion in net finance receivables, nearly double our position in 2020, our momentum reflects both the strength of our business and the dedication of our team. If you're passionate about helping people, driven by growth, and excited to contribute to a company transforming the future of consumer finance, we invite you to join our team and build something meaningful with us. Job Purpose The purpose of the Branch Operations Intern is to assist in developing the branch’s business, learn the consumer finance business, RM’s business practices and to prepare to manage a branch office. Duties and Responsibilities Complete training program within the required timeframe. Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals. Establish and build customer relationships through delivering exceptional service. Develop and deliver consolidation options for customers. Ability to learn how to underwrite loans. Work with past-due customers to arrange payments. Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages. Offer additional loan products to current customers. Execute business plan for outbound solicitation to former customers. Close loans as directed by the Branch Manager. Other duties as assigned. Minimum Qualifications Current full-time Sophomore, Junior or Senior in an accredited college program. Flexible schedule while working between 8 and 25 hours a week. Computer literacy. Must pass pre-employment assessment, drug screen, credit, and criminal background checks. Must be eligible and willing to obtain all required certification and licenses. Preferred Qualifications Major in Business related program preferred Previous work experience in customer-facing environment. Willingness to relocate for career advancement. Valid Driver’s License and access to a dependable automobile with liability insurance coverage. Critical Competencies High degree of self-confidence Leadership qualities High energy Above average communications skills Ambition to work in the finance business and to be a Branch Manager Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers Calm under pressure Proven ability to multi-task High degree of integrity Sales mentality Working Conditions This position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: Regional Management Corp Consumer Privacy Policy | Regional Finance If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: Regional Management Corp Consumer Privacy Policy | Regional Finance Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.