Business Operations & AI Innovation Associate

The opportunity Help us make work simpler, faster, and more effective. Red Carrot is a strategic communications, marketing, creative, and professional services company. We’re looking for a curious recent graduate who wants to understand how a business works, solve operational problems, and turn AI ideas into useful tools and better processes. You’ll work with leadership and colleagues to identify inefficiencies, research solutions, and put improvements into practice. You should be comfortable taking initiative, learning unfamiliar tools, and moving a project forward independently while knowing when to ask questions. What you’ll do Examine how teams work, identify repetitive tasks and bottlenecks, and recommend practical improvements. Use AI for research, analysis, organizing information, and developing solutions to business problems. Build and test automations, simple tools, trackers, and workflows that reduce manual work and improve accuracy. Take improvement projects from problem definition through implementation, documentation, and follow-up. Talk with colleagues to understand their needs and help them adopt useful tools and processes. Measure whether changes save time, reduce errors, or make work easier. Check AI outputs for accuracy and use approved tools with appropriate care for confidential information. What you’ll bring A completed bachelor’s degree in business or industrial engineering. Curiosity about how things work and persistence in figuring out how to improve them. Practical experience using AI beyond basic questions—including research, analysis, and building an automation or simple tool. The ability to organize your work, follow through, and communicate progress and obstacles clearly. Comfort working with spreadsheets, data, and unfamiliar software. Sound judgment about when to proceed independently and when to seek input. School projects, internships, personal projects, and work experience can all demonstrate these abilities. Prior experience is required. What success looks like in your first 90 days Understand key team workflows and identify specific opportunities for improvement. Prioritize opportunities with leadership based on their value and feasibility. Implement at least one useful process improvement, automation, or simple tool. Document how it works, help colleagues use it, and evaluate its results. Show us how you think Please share an example of a problem you solved or a process you improved using AI, automation, or data. Explain the problem, what you built or changed, how you checked your work, and what you learned. Academic and personal projects are welcome. Benefits at Red Carrot: At Red Carrot, we empower you to be a leader. We attract and develop talent from all backgrounds because we believe there’s strength in diversity, offering different perspectives and skills. Together, we can solve our client’s biggest challenges. We offer a competitive compensation and benefits package. Training and Development – Tuition reimbursement and professional trainings for eligible employees. Healthcare – Top-tier medical, dental, vision, life insurance and long-term disability coverage. 401(k) Plan – 401(k)-retirement and Roth plan with company matching and no vesting period. Profit Sharing – Discretionary profit-sharing plan to all eligible employees after one year of employment. Paid Time Off – Provides flexible work hours, paid time off, and 11 federal holidays. About Us: Red Carrot is an award-winning, woman-owned small business built for the complexity of federal government work. We partner with clients to advance their goals — powered by a team fueled by passion, backed by intelligence, and grounded in expertise. From day one, we've applied industrial engineering principles and data analytics to solve complex problems with precision. Our approach is research-centric, data-informed, and audience-oriented — and it's how we deliver work that actually moves the needle. We exist to strengthen the organizations and communities we serve through trusted, purposeful communication. That's not a tagline — it's the standard we hold ourselves to on every engagement. Headquartered in Miami, Florida, with a strong and growing presence in Washington, D.C., our team works with clients across the country. Distance doesn't dilute our service. We build capacity where our clients need it, delivering Strategic Communications, Customer Experience, Management Consulting, and Human Capital Solutions that fit their mission — and their moment. We're the partner organizations turn to when communication challenges are real, the stakes are high, and the work has to matter.