Business & Technical Specialist
Duke Energy
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- Location
- Wilmington, NC
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 29
- Today
Career path
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About the company
Duke Energy
Utilities · 10,001+ employees
What you'll do
- Manage SharePoint sites, content, permissions, and access governance
- Develop, maintain, and enhance business scorecards, dashboards, and performance metrics
- Support data management, analysis, reporting, and data quality
- Identify and support workflow and process automation opportunities
- Provide general business and technical support for Transmission and Distribution Contract Management
- Maintain controlled documents, templates, procedures, and revision history
- Support the development, documentation, and implementation of business process improvements
- Assist with special projects, data requests, presentations, and other Contract Management initiatives
What you need
- Associates in Statistics, Communications, Mathematics, Business, Other Related Degree
- Minimum 2-year technical or business degree or high school degree and 2+ years of work experience
- Experience in the utility industry (preferred)
- 4-year bachelor's degree in technical or business-related field (preferred)
- Education: a high school diploma, an associate degree or a bachelor's degree
Key skills
Microsoft SharePointPower BIExcelWordAdobe Acrobat ProPower AutomatePower Appsdata analysisreportingproblem-solvingcommunication skillsorganizational skills
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Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, November 5, 2026
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
This position is Hybrid and can be located in any Power Grid Operations (PGO) facility in Midwest, Florida, or the Carolinas where space is available.
Position Summary
This is the entry-level position in the Business & Technical Specialist classification series. The Business & Technical Specialist provides business, technology, data, and process support for Contract Management operations. The role serves as a business representative for assigned systems and processes and supports continuous improvement, reporting, automation, and general business operations.
The successful candidate will develop working knowledge of Contract Management business processes, system functionality, data structures, reporting tools, and performance metrics. Responsibilities may include data analysis, reporting, process documentation, business case support, cost-benefit analysis, workflow improvement, and technology-enabled solutions.
Key Responsibilities
Manage SharePoint sites, content, permissions, and access governance
Develop, maintain, and enhance business scorecards, dashboards, and performance metrics
Support data management, analysis, reporting, and data quality
Identify and support workflow and process automation opportunities
Provide general business and technical support for Transmission and Distribution Contract Management
Maintain controlled documents, templates, procedures, and revision history
Support the development, documentation, and implementation of business process improvements
Assist with special projects, data requests, presentations, and other Contract Management initiatives
Partner with Contract Managers and business stakeholders to identify opportunities to improve efficiency, consistency, and visibility
Desired Skills
Strong written and verbal communication skills
Strong analytical, problem-solving, and organizational skills
Ability to manage multiple priorities and work effectively with business partners
Attention to detail and commitment to data and document accuracy
Ability and willingness to learn new systems, processes, and technologies
Working knowledge of Microsoft SharePoint, Power BI, Excel, Word, and Adobe Acrobat Pro
Familiarity with Power Automate, Power Apps, or other workflow automation tools is a plus
Basic understanding of data analysis, reporting, business processes, or performance metrics
Basic Requirements
Associates in Statistics, Communications, Mathematics, Business, Other Related Degree
Minimum 2-year technical or business degree or high school degree and 2+ years of work experience.
Additional Preferred Qualifications
Experience in the utility industry.
Behavioral Competencies: Innovating Change, Collaborating and working with others, Problem Solving / Decision Making, Delivering Results
Understanding of basic project management theories and principles.
Understanding of basic practices of planning, data analysis, evaluating alternatives, and preparing and presenting recommendations
Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds.
Good written and oral communication skills.
Good problem solving and analysis skills
4-year bachelor's degree in technical or business-related field
Working Conditions
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way. Employees are expected to report to their assigned Duke Energy facility as required and directed by their manager, on average 3 full workdays per regular workweek.
Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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