Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina

Emanate Health

West Covina, United StatesOn-siteFull time
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Pay
$23 to $34
an hour
Location
West Covina, United States
Work style
On-site
Job type
Full time
Posted
Oct 29
2 days ago
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About the company

Emanate Health

Hospital & health care · 1,001 to 5,000 employees

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Emanate Health on LinkedIn

What you'll do

  • Provide scheduling appointments at the appropriate clinics
  • Provide documentation support
  • Provide communications enhancements
  • Provide other support activities in maintaining the coordination of patient care

What you need

  • Minimum of one year experience with a multi-line telephone system
  • Customer service skills for responding appropriately to patients, families, physicians and agency staff
  • Ability to transcribe and relay accurate messages on a timely basis
  • Knowledge of grammar usage, punctuation and style
  • Computer skills
  • High School Diploma or equivalent (preferred)
  • Bilingual in Spanish (preferred)
  • Clinic experience (preferred)

Key skills

multi-line telephone systemCustomer service skillsgrammar usagepunctuation and styleComputer skillsBilingual in SpanishClinic experienceMedical terminology

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See full description on company page, apply now

Read the full posting here
Current Emanate Health Employees - Please log into your Workday account to apply Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country. Job Summary To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care. Job Requirements a. Minimum Education Requirement : High School Diploma or equivalent preferred. Bilingual in Spanish preferred. b. Minimum Experience Requirement : Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding appropriately to patients, families, physicians and agency staff. Ability to transcribe and relay accurate messages on a timely basis. Knowledge of grammar usage, punctuation and style. Computer skills required. Clinic experience preferred. Medical terminology preferred. Excellent customer service skills required. c. Minimum License Requirement : Delivering world-class health care one patient at a time. Pay Range: $23.00 - $34.50

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