Care Coordinator- Midtown East
Spear Physical and Occupational Therapy
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- Pay
- $18
- an hour
- Location
- New York, NY
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 14
- 5 days ago
Career path
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About the company
Spear Physical and Occupational Therapy
Hospital & health care · 501 to 1,000 employees
What you'll do
- Support patient care, manage appointment flow, respond to phone calls and emails, guide patients through the out-of-network experience, and greet clinic visitors.
What you need
- Previous customer service experience.
- Someone who is hospitable, welcoming, and team-orientated.
- Strong communication skills and ability to multi-task.
- A strong attention to detail and willingness to grow.
- BA.BS degree preferred, not required.
- Manual dexterity to manipulate office equipment and make written notations.
- Ability to use computer keyboard 90% of each workday.
- Hearing acuity to communicate over the telephone.
- Visual acuity to read information on computer screen.
- The ability to sit, stand, walk for extended periods of time
- Occasionally lift 10 pounds floor to waist
Key skills
5-star customer servicecollaborative spirit
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Read the full posting here
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Midtown East- 2nd Ave location.
Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.
Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.