Provides person-centered dementia care, including assistance with daily living activities and meaningful engagement for residents. Maintains accurate resident records, monitors health conditions, and ensures a safe, clean environment while fostering a purposeful community culture.
Requirements overview
Requires a high school diploma or GED and three to six months of related experience in direct service with older adults living with dementia. Candidates must possess the ability to communicate effectively and follow state-specific regulations for medication assistance and direct care.
Relationships are the heart of our culture. They help us create a sense of family among our residents, associates and patients. Integrity is our soul. It guides us to be open in our communication with each other, and it enables us to make the right decisions for the people who have entrusted us with their care. Our relationships and our integrity work together to create a positive impact in the lives of the people we touch.
The happiness of those we serve is dependent on the happiness of our associates, so you’ll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you’ll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.
If you want to work in an environment where you can become the best you that’s possible, join us!
www.brookdalecareers.com.
HealthcareSocial ServicesCustomer Service & Support
Description
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces
for Diversity
Make Lives Better Including Your Own. If you want to work in an environment
where you can become your best possible self, join us! You’ll earn more than a
paycheck; you can find opportunities to grow your career through professional
development, as well as ongoing programs catered to your overall health and
wellness. Full suite of health insurance, life insurance and retirement plans
are available and vary by employment status.
Part and Full Time Benefits Eligibility
* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital
indemnity Insurance, and legal plan
* Tuition reimbursement
Base pay in range will be determined by applicant’s skills and experience.
Temporary associates are not benefits eligible but may participate in the
company’s 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are
encouraged to apply. To support our associates in their journey to become a U.S.
citizen, Brookdale offers to advance fees for naturalization (Form N-400)
application costs, up to $725, less applicable taxes and withholding, for
qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the
posting.
RESPONSIBILITIES
Provides dementia care including adapted ADL’s, meaningful engagement and
communication to residents following a person centered individual service plan.
Treats residents with respect and dignity, recognizes individual needs, and
encourages independence. Fosters a purposeful and engaging culture throughout
the community.
1. Assists residents and provides input in regards to the care plan and daily
living activities. This includes bathing, dressing, grooming, toileting,
transferring and getting to and from programs and meals according to the
individual service plan and individualized interventions. Partners and
encourages residents to be as independent as possible encouraging them to
do as much of their own care as possible.
2. Participates in team behavioral expression meetings or discussions with
community leadership.
3. Knows the residents Life Story, preferences, historical routines and
interests.
4. Serves meals to residents in the dining room. May assist in preparing meals
following preplanned dementia friendly menus. Encourages residents with
prompting and cueing skills to eat a proper diet and take adequate fluids
while respecting the resident's right to free choice. Records and reports
changes in resident's eating habits to the supervisor.
5. Initiates and/or leads minimally one Daily Path engagement program provided
for residents as described in the resident’s Life Story, Solace program or
calendar. Encourages residents to socialize and participate in planned,
spontaneous, individual or small group person centered programs and to
support friendships between residents.
6. Maintains residents' records daily, in a timely manner, and in accordance
with company policy and procedures. This includes documentation related to
medication distribution as applicable, engagement interests, incidents and
observations, reporting any changes in resident's physical condition and/or
behavior, visitors, etc. Observes and reports the health and emotional
condition of each resident and promptly reports all changes to the
supervisor.
7. Only if permitted by state specific regulations, may assist residents with
medication as defined in medication procedure. Follows physician orders and
state laws to administer medications to residents who cannot
self-administer their medications. Exhibits understanding of and follows
medication policies and procedures. Refer to state specific regulations
regarding medication assistance.
8. Maintains a clean, safe, and orderly environment for the residents.
Performs general housekeeping, following cleaning schedules for resident
laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc.
9. Follows proper procedures in emergency situations and responds promptly and
positively to resident requests for assistance, including emergency pull
cords, telephone calls, and requests from family and friends.
10. Monitors the location of each resident and notifies the supervisor
immediately if unable to locate a resident.
11. Encourages teamwork through cooperative interactions with co-workers.
This job description represents an overview of the responsibilities for the
above referenced position. It is not intended to represent a comprehensive list
of responsibilities. An associate should perform all duties as assigned by
his/her supervisor.
QUALIFICATIONS
Education and Experience
High school diploma or general education degree (GED) and three to six months
related experience preferred and/or training in direct service with older adults
living with dementia, or equivalent combination of education and experience.
Refer to specific state regulations for qualifications required to assist with
medications and direct care duties. Knowledge of dementia, particularly of the
Alzheimer's type.
Certifications, Licenses, and other Special Requirements
In accordance with state law, may need to possess current state certification
and follow regulations to maintain current certification.
Physical Demands and Working Conditions
* Standing
* Walking
* Sitting
* Use hands and fingers to handle or feel
* Reach with hands and arms
* Climb or balance
* Stoop, kneel, crouch, or crawl
* Talk or hear
* Taste or smell
* Ability to lift: Up to 50 pounds
* Vision
* Requires interaction with co-workers, residents or vendors
* Occasional weekend, evening or night work if needed to ensure shift coverage
* On-Call on an as needed basis
* Possible exposure to communicable diseases and infections
* Potential injury from transferring, repositioning, or lifting residents
* Exposure to latex
* Possible exposure to blood-borne pathogens
* Possible exposure to various drugs, chemical, infections, or biological
hazards
* Subject to injury from falls, burns, odors, or cuts from equipment
* Requires Travel: occasionally
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with limited
independent judgment. Problems are generally solved with clear, detailed
guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has
basic technical skills to complete a few repetitive and well-defined duties. Has
a basic knowledge of the organization in order to answer basic questions.
Ability to read and comprehend simple instructions, short correspondence, and
memos. Ability to write simple correspondence. Ability to communicate
effectively in English with residents, family members and other associates of
the company. Ability to apply common sense understanding to carry out
instructions furnished in written or oral form. Uses good judgment in emergency
situations, and seeks assistance when needed.
Brookdale is an equal opportunity employer and a drug-free workplace.
Brookdale is a Great Place to Be:
* Gracious hospitality and neighborliness for our residents and families.
* Home-like feel and all-around comfort for residents and visiting family
members.
* Entertaining events and gatherings so our residents can find connections in
groups and 1:1 settings.
* Industry leader in clinical care.
* Nationwide company with 589 communities as of November 30, 2025, offering
many opportunities to grow and learn as a sales professional.
* Extensive corporate support including a robust training program.