Case Manager - Transitional Living Program

PURPOSE OF POSITION \r\n \r\nCovenant House Missouri (CHMO) welcomes youth who are runaway, trafficked, at-risk, or experiencing homelessness with unconditional love, absolute respect and a place to call home. Beyond shelter and basic needs, we deliver transformative solutions to help young people ages 16 to 24 build productive, independent and sustainable lives.\r\n \r\nThe Case Manager is responsible for providing goal-oriented support and individualized direct care and supervision of program youth. This position is focused on achieving individualized goals for the persons served by assessment, planning, advocacy, and coordination in a manner which reflects the mission, philosophy and policies of Covenant House Missouri. \r\n \r\nSUMMARY OF DUTIES\r\n\r\nResponsible for establishing and maintaining good relationships with appropriate boundaries with youth.\r\nResponsible for client intake and administration of various assessments used to gain knowledge of and assist in the progression of the youth. \r\nAssist in identifying clients\' needs and create individualized treatment plans that represent the best interest of the client and ensures appropriate goals and objectives. \r\nInitiate crisis intervention counseling to youth and to families as needed.\r\nCollaborate with interdisciplinary team to:\r\n\r\nIdentify the best possible approach to providing services to the youth in the Residential Programs.\r\nIntegrates and continuously supports a Trauma Informed culture thru treatment planning and daily interactions, advocating with and on behalf of individuals, according to their needs.\r\n\r\n\r\nProvide information on and/or refer individuals to established and preferred public, private community agencies for additional services.\r\nResponsible for developing, organizing and conducting life skills and group activities to prevent and resolve problems related to human development and self-care.\r\nTransport and accompany youth to appointments outside of Covenant House Missouri.\r\nModel positive behaviors and coping skills for youth, while demonstrating a strength-based approach to all interactions and utilizing aspects of Trauma Informed Care and Positive Youth Development.\r\nRecord and maintain records, required paperwork, and documentation according to agency policy & procedures.\r\nLead, plan, and facilitate various team and individual meetings for the purpose of sharing information in regard to youth.\r\nResponsible for proper administration of medication and first aid per agency policies and guidelines.\r\nAssist in planning, scheduling, and implementation of on and off site residential activities. \r\n\r\n\r\nEstablish working relationships with fellow team members to build trust and confidence. Constructively evaluate current practices and procedures to ensure effectiveness in client advancement.\r\nActively engage with volunteers/partners assigned to the residential programs. \r\nParticipate in all required trainings and staff meetings, completing at least 40 hours of training annually.\r\nAct in accordance with all local, state, and federal laws, as well as organizational protocols, policies, and procedures.\r\nPerform other duties as assigned. \r\n\r\n \r\nWORKING RELATIONSHIPS \r\nRegular contact with all CHMO staff, and outside agencies.\r\n \r\nKNOWLEDGE, SKILLS, & ABILITIES\r\nEducation & Experience\r\nBachelor\'s degree in Social Work, Human Services or related field or equivalent experience required, master\'s degree preferred. Applicants with an unrelated Bachelor\'s or Master\'s degree, but possessing direct relevant experience and/or competencies may be considered on case by case basis. Minimum two (2) years\' experience preferred.\r\n \r\nKnowledge/Skills\r\n\r\nThe ability to work cooperatively with others to achieve shared goals, showing diplomacy and flexibility when there are conflicting opinions supporting other people\'s performance to achieve the best possible results.\r\nThe ability to take control of a situation and to lead by empowering others into an effective team, while displaying a clear sense of direction and values.\r\nThe ability to relate to, and feel comfortable with, people at all levels and to be able to establish and maintain good working relationships with co-workers, supervisors, representatives of other agencies, and the general public.\r\nThe ability to verbally express ideas in a clear and concise manner. \r\nThe ability to write concisely and convey meaning in a manner appropriate to readers. The ability to respond, anticipate, and positively manage change, as it relates to the youth.\r\nFlexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent tasks.\r\nThe ability to design, plan, organize, and implement tasks within an allotted timeframe.\r\nResults driven achiever with planning and organizational skills, along with a high degree of detail orientation.\r\nUses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.\r\nFundamental knowledge in mental health, trauma, substance abuse, homelessness, etc.\r\nProficient in Microsoft Office, assessment tools, database systems, and Windows environment.\r\n\r\n \r\nWORK ENVIRONMENT/ PHYSICAL DEMANDS\r\n\r\nModerate concentration.\r\nFrequent interruptions.\r\nModerate noise level.\r\nModerate sitting, standing and eye strain, light walking, bending and lifting.