Cash Receipts Specialist

Cleveland Steel Container, an Employee Owned and World Class Steel Pail and Tin Can Manufacturing company, is seeking an enthusiastic, responsible, and customer-oriented individual that has a positive attitude and shares the values of our company culture, which is built around teamwork, family, honest communication and producing desirable results for our Hudson, OH corporate office. INDUSTRY LEADING BENEFIT PROGRAM THAT INCLUDES LOW EMPLOYEE PREMIUMS FOR MEDICAL INSURANCE, 401K AND UNMATCHED RETIREMENT PROGRAM AS AN EMPLOYEE OWNER. DENTAL, VISION, LIFE AND DISABILITY INSURANCES. NEW EMPLOYEES ARE ELIGIBLE FOR 15 DAYS OF PAID VACATION PER CALENDAR YEAR AND 11 PAID COMPANY HOLIDAYS. Function: The Cash Receipts Specialist is responsible for the timely and accurate processing, recording, and application of customer payments. This position supports the Corporate Accounting team by maintaining accurate customer account records, researching and resolving payment discrepancies, and assisting with cash receipts and accounts receivable activities. Duties and Responsibilities: Process and accurately apply customer payments, including checks, ACH, wire transfers, and other payment methods, within the company’s accounting/ERP system. Review remittance information and supporting documentation to ensure payments are applied accurately. Follow up with customers to obtain missing or incomplete information. Communicate payment instructions to customers, including mailing addresses, lockbox information, and designated payment channels. Research and resolve unapplied cash, short payments, overpayments, unidentified payments, and other account discrepancies. Reconcile daily cash receipts with bank activity and accounting records, monitoring customer accounts for unapplied or misapplied payments and following up as needed. Communicate with customers and internal departments to obtain payment information, resolve discrepancies, and support accurate account records. Maintain accurate, organized records of cash receipts and related documentation. Prepare routine reports and spreadsheets related to cash receipts, unapplied cash, and accounts receivable. Assist with month-end and year-end accounting activities related to cash receipts and accounts receivable. Identify recurring payment or processing issues and communicate opportunities for resolution or improvement to appropriate team members. Follow established accounting procedures, internal controls, and company policies while maintaining the confidentiality of financial and customer information. Perform other duties as assigned. Skills and Qualifications: High school diploma or equivalent required; additional accounting coursework preferred. Previous experience in accounts receivable, cash application, accounting, bookkeeping, or a related field preferred. Basic understanding of accounting principles and accounts receivable processes. Proficiency in Microsoft Office, particularly Excel and Outlook; experience with an ERP or accounting system preferred. Strong attention to detail, accuracy, and organizational skills. Effective analytical, problem-solving, and time-management skills, with the ability to prioritize tasks and meet deadlines. Strong written and verbal communication skills, with a customer-service-oriented approach when working with customers and internal departments. Ability to work independently and collaboratively as part of a team. Ability to maintain confidentiality and demonstrate professionalism when handling financial and customer information. Cleveland Steel Container was founded in 1963 to provide customers with a dependable steel pail. Currently, we have four plants located strategically throughout the United States to support our customers. At our Streetsboro facility, we have a metal stamping plant to provide component parts for our pails. At our Youngstown and Detroit facilities, we manufacture gallon, quart and F-style tin cans. Our goal is to continuously provide our customers with quality pails and cans through excellent service at an outstanding value. Finally, we make good pails and cans and deliver them on time! Cleveland Steel Container offers a competitive salary based on commensurate experience and a comprehensive benefits program that includes medical, dental, and vision insurance, flexible spending accounts, 401k with company contribution, profit sharing, paid holidays and vacations, life insurance and short & long-term disability coverages along with an Employee Stock Ownership Plan (ESOP). #INDC