Casualty Claims Adjuster
Chubb
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- Location
- San Juan, PR
- Job type
- Full time
- Posted
- Oct 27
- 1 day ago
Career path
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About the company
Chubb
Insurance · 10,001+ employees
What you'll do
- Manage a portfolio of casualty claims, emphasizing extrajudicial Bodily Injury and Property Damage matters
- Develop and implement effective claims strategies based on legal, factual, and coverage analysis
- Deliver exceptional client service through proactive communication with insureds, brokers, and stakeholders
- Handle multinational claims by coordinating with local adjusters and international partners
- Evaluate liability, damages, and exposure, establishing and maintaining appropriate reserves
- Negotiate settlements within delegated authority
- Ensure compliance through accurate documentation, timely handling, and file quality management
- Identify coverage issues, emerging risks, and potential subrogation or recovery opportunities
What you need
- Requierements Independent adjuster license or ability to obtain it within 6 months of employment.Juris Doctor preferred. Excellent communication and problem-solving skills.Demonstrate flexibility and adaptability to work in a fast moving and challenging environment.Strong understanding of insurance principles, claims processes, and relevant legislation. Ability to manage multiple complex cases and deadlines simultaneously.ExperienceSignificant experience in handling casualty claims.
- Education: a postgraduate degree
Key skills
Independent adjuster licenseCommunicationProblem-solvingInsurance principlesClaims processesRelevant legislationFlexibilityAdaptability
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Role Purpose
The Claims Adjuster is responsible for the proactive management of a high-volume portfolio of casualty claims, multinational accounts, while delivering exceptional client service and timely, accurate claims resolution. The role applies technical expertise and strategic cost- benefit analysis to develop effective claims handling strategies that mitigate exposure, control indemnity and defense costs, and achieve optimal outcomes. Working together with insureds, brokers, external adjusters, and internal stakeholders, the Claims Adjuster ensures regulatory compliance, maintains strong client relationships, and supports the organization’s commitment to operational excellence and superior claims management.
Key Responsabilities
Manage a portfolio of casualty claims, emphasizing extrajudicial Bodily Injury and Property Damage matters.
Develop and implement effective claims strategies based on legal, factual, and coverage analysis to achieve timely and cost-effective outcomes.
Deliver exceptional client service by maintaining proactive communication with insureds, brokers, and other stakeholders providing timely update and strategic recommendations.
Handle multinational claims by coordinating with local adjusters, and international partners to ensure compliance and appropriate resolutions.
Evaluate liability, damages, and exposure, establishing and maintaining appropriate reserves in accordance with company guidelines and regulatory requirements.
Negotiate settlements within delegated authority to achieve favorable business outcomes.
Ensure compliance with internal policies, regulatory requirements, and service level agreements through accurate documentation, timely handling and file quality management.
Identify coverage issues, emerging risks, and potential subrogation or recovery opportunities, escalating matters as appropriate with manager and underwriting teams.
Requierements
Independent adjuster license or ability to obtain it within 6 months of employment.
Juris Doctor preferred.
Excellent communication and problem-solving skills.
Demonstrate flexibility and adaptability to work in a fast moving and challenging environment.
Strong understanding of insurance principles, claims processes, and relevant legislation.
Ability to manage multiple complex cases and deadlines simultaneously.
Experience
Significant experience in handling casualty claims.