Certified Debt Specialist

The J.G. Wentworth CompanyThe J.G. Wentworth CompanyUnited States
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Posted

9/30/2026

Employment

Full time

Range

Check website

Work style

Remote only

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AI summary

Core responsibilities

The Certified Debt Specialist is responsible for acquiring new customers through prospecting and inbound inquiries while managing client portfolios to develop effective debt resolution strategies. They must collaborate with cross-departmental teams to provide exceptional service and meet established monthly performance KPIs.

Requirements overview

Candidates must have at least one year of experience as a Debt Specialist or Debt Resolution Specialist and possess strong communication and problem-solving skills. Professional certification from the IAPDA is required or formerly held.

Key skills

SalesDebt ResolutionCustomer ServiceProspectingCommunicationProblem-solvingFinancial AnalysisActive ListeningBusiness AcumenNegotiationCRMTime ManagementDetail OrientedEmpathy

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Education requirements

professional certificate

About The J.G. Wentworth Company

Industry

Insurance

Employees

49

Size

501-1,000 employees

The J.G. Wentworth Company is a diversified financial services company. The Company focuses on providing solutions to consumers in need of cash. The Company conducts its operations through two segments: Structured Settlements and Annuity Purchasing (Structured Settlements), and Home Lending. The Structured Settlements segment provides liquidity to individuals with various financial assets, such as structured settlements, annuities, and lottery winnings, by either purchasing these financial assets for a lump-sum payment, issuing installment obligations payable over time, or serving as a broker to other purchasers of those financial assets. The Home Lending segment is primarily engaged in retail lending, originating primarily Federal Housing Administration (FHA), Veterans Administration (VA) and conventional loans. The Structured Settlements segment operates with various brands, including J.G. Wentworth and Peachtree.

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Job categories

SalesFinance & AccountingCustomer Service & Support

Description

Overview Certified Debt Specialist Location: Remote, United States Ready to turn your drive into serious earning power? Imagine working 100% remotely in a fast-paced, high-energy sales environment where your ambition directly shapes your income and your future. Step into a Certified Debt Specialist role where your success truly has no ceiling—earn $100K, $200K, or more with one of the most competitive compensation plans in the industry. Join our team and take a consultative approach to helping people break free from credit unsecured debt. Every conversation you have brings someone closer to financial freedom—and puts you one step closer to achieving your own goals. We’re looking for individuals with confidence, personality, and relentless determination who are motivated not just by success, but by the chance to change lives. If that sounds like you, it’s time to take the next step. Responsibilities As a Certified Debt Specialist with JG Wentworth you will… Successfully acquire new customers through prospecting efforts and by fielding new inbound inquiries Engage customers from our existing database through various channels (phone, email, SMS, etc.) Work and collaborate with members of cross-department team to manage active, in-process business and provide exceptional, responsive customer service Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible Responsible for achieving monthly KPIs set by management We offer… Uncapped Income Potential Competitive compensation package Awards for reaching production targets Ongoing sales training Accelerated Growth Opportunity Full Medical/Vision/Dental Benefits 401K with Company Match 15 Days PTO Paid Vacations & Holidays An Unmatched Company Culture Gym Membership Reimbursement Employee Referral Bonuses Qualifications Qualifications & Skills 1+ years experience as a Debt Specialist/Debt Resolution Specialist Strong business acumen and professionalism Excellent verbal and written communication High energy, competitive, passionate, and motivated to be #1 Ability to thrive in a fast-paced environment Effective communicator & listener Displays empathy, understanding & relatability Strong problem-solving skills and detail oriented Can work independently and with a team Currently or formerly IAPDA certified Compensation: $40,000- $200,000+ (Base + Commission with additional earning potential) J.G. Wentworth was founded in 1991 and has built a nationally recognized financial services brand based, in part, due to our 877 Cash Now television commercials, which have become a part of American pop culture. But we are more than a jingle. J.G. Wentworth has grown to become the leader in Structured Settlement payments, Annuity purchasing, and most recently Debt Resolution. We have expanded our services to meet the unique needs of consumers. Our mission is for our customers to achieve financial freedom and meet their goals. We are… A+ rated from the Better Business Bureau IAPDA Certified An accredited member of the AFCC as well as the Chamber of Commerce for Greater Philadelphia. IES Premier Sales Employer Award Winner of 2020, 2021, and 2022 Awarded by American Association of Inside Sales Professional (AA-ISP) for our unmatched Coaching Program Start building your career with J.G. Wentworth today! J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time. #JGRSL

Requirements

  • •Sales
  • •Debt Resolution
  • •Customer Service
  • •Prospecting
  • •Communication
  • •Problem-solving
  • •Financial Analysis
  • •Active Listening
  • •Business Acumen
  • •Negotiation
  • •CRM
  • •Time Management
  • •Detail Oriented
  • •Empathy

Benefits

  • •Full Medical Benefits
  • •Vision Benefits
  • •Dental Benefits
  • •401k with Company Match
  • •15 Days PTO
  • •Paid Vacations
  • •Paid Holidays
  • •Gym Membership Reimbursement
  • •Employee Referral Bonuses

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