CFSS Navigator

ACCRA Management Group LLC

Minnetonka, MNRemote OKFull time

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Pay: $21 to $24; an hour
Location: Minnetonka, MN
Work style: Remote OK
Job type: Full time
Posted: Nov 5; 1 day ago

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About the company

ACCRA Management Group LLC

Hospitals and Health Care · 10,001+ employees

For over 30 years, Accra has improved the lives of Minnesotans by providing individualized homecare services to people with disabilities and older adults, most of whom are Medicaid enrollees. Accra serves individuals across all counties throughout Minnesota. Accra offers a client-centered model that provides a self-directed approach to service delivery for children, adolescents and adults with disabilities, and chronic diseases who require assistance with activities of daily living and personal care in the home. To learn more, visit www.accrahomecare.org.

ACCRA Management Group LLC on LinkedIn

What you'll do

The CFSS Navigator manages program support functions for the CFSS Budget Model, including processing client paperwork and clearing direct support staff.
They are responsible for maintaining clear communication with families, counties, and state agencies to ensure program requirements are met.

What you need

Candidates should have 1-2 years of call center or telephone scheduling experience and 1 year of experience in human services or direct care.
Proficiency in MS Office Suite and strong organizational and communication skills are required.
Education: an associate degree

Key skills

Call centerTelephone schedulingHuman servicesDirect careCommunicationOrganizationPrioritizationAttention to detailProfessional courtesyFlexibilityConfidentialityMS Office SuiteWordExcelOutlook

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Perks

Medical coverage
Dental coverage
Vision coverage
401(k) retirement plan
HSA plan
FSA plan
Paid time off
Mental health support
Professional development

See full description on company page, apply now

Read the full posting here

Description At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home. We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work. Why Work at Accra? Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future: Work/Life Balance: Schedules designed to help you thrive. Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering. Mental Health Support: Free wellbeing programs. Smart Financial Options: HSA & FSA plans to help you plan ahead. Secure Your Future: 401(k) retirement plan to invest in tomorrow. Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees. Professional Development: Training and growth opportunities to advance your career. About This Role: The CFSS Navigator is responsible for CFSS Budget Model program support. The Navigator will manage several functions to fill CFSS Budget Model requirements for the program and other program support tasks including processing client paperwork and clearing Direct Support Staff. Requirements 1-2 years call center or telephone scheduling experience 1-year experience in human services and/or experience providing direct care to persons with disabilities or persons age 65 and older; 2 year degree preferred but not required. Experience working with Waivered Services and/or PCA is a plus. Maintain excellent communication with families, counties, and state agencies. Advanced communication skills both written and oral. Ability to organize and prioritize. Ability to handle numerous tasks simultaneously while maintaining strong attention to detail. Maintain a high standard of professional courtesy, flexibility, confidentiality while working in a fast-paced office environment, independently and as a team member. Advanced skills in the use of office technology, including MS Office Suite with skills in Word, Excel, and Outlook.