Claims Intern (Workers' Compensation)

Job Information Job Title Claims Intern - (Worker's Compensation) Home Department: Claims Employment Status: Non-Exempt; Full-time; Internship (Summer 2027) Schedule: 40 hours/week with Flexible Scheduling Opportunities Position Location: Hybrid Work Model Overview Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society. Society Insurance is seeking an intern to join our Claims team for the year starting in Summer of 2027. The intern will support the Claims department by developing technical knowledge of the department; executing job shadows; and completing assigned projects. About the Role Produces and manages information by generating, copying, printing, transmitting, and distributing letters, forms, files, reports, EDI (Electronic Data Imaging) data and other pertinent documentation for claims files to and/or for appropriate contact. Initiates new claims by verifying coverages; entering information into claims databases; accessing special handling instructions in electronic and print format. Processes claims by authorizing payments on medical bills and fees within statutory guidelines. Develops knowledge of workers’ compensation system by reviewing Workers’ Compensation Handbook and attending claim investigations and workers’ compensation hearings. Reviews cost containment methods (utilization reviews, independent medical exams, and record reviews). Prepares various reports by researching, collecting, analyzing, and summarizing research and project data. Participates in a variety of functions in Marketing, Underwriting and Property/Auto/Liability departments by observing and/or assisting with claim investigation, department meetings, workers’ compensation hearings, mediation, agency visits, trade show attendance, assisting with setting up for events and seminars, etc. About You You are composed and enjoy working with ambiguity. You are customer focused and relate well to all kinds of people. You practice attentive and active listening and can paraphrase effectively. You set objectives and goals to reach deadlines. You are personally committed to continuous improvement You are a strong communicator. What it Will Take Pursuing a bachelor’s degree in a business-related field. Full-time junior or senior collegiate status. 3.0 or better cumulative GPA on a 4.0 scale. Prior office experience is preferred. What Society Can Offer with your Internship Award-Winning Program: Our internship program was honored with the 2024 and 2025 Best Internship Program Award by Employ Humanity. Hands-on Experience: Engage in real work related to your degree with opportunities for job shadowing. Competitive Pay: This is a paid internship with competitive compensation. Paid Holidays: Benefit from paid time off during holidays. Mental Health Wellness: Receive 8 paid hours annually to prioritize your mental well-being. Path to Full-Time Employment: High-performing interns may be considered for full-time positions after graduation. Networking Opportunities: Connect with professionals and fellow interns through company events and external networking activities. Summer Series Events: Participate in exclusive intern events across Fond du Lac County, including volunteer work, networking, and social gatherings. Company Intern Events: Enjoy dedicated intern-only activities like Escape Rooms, an end-of-summer party, and more. Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace.