Clerk, Operations Office / WED /OB

Description of the Position: The window associate position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner. Responsibilities: • Provides customer service assistance to customers and manages incoming calls. • Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. • Set daily delivery appointments. • Process incoming deliveries. • Process completed loads. • Resolve any issues with shipping and/or receiving with internal staff. • Files paperwork daily. • Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed. • Observe all company safety rules and assist in enforcement as appropriate. • Other duties as assigned. Qualifications Requirements: • High School Diploma or GED; or equivalent combination of experience and education. • 3 months verifiable customer service experience. • Strong written and verbal communication skills. • Outstanding computer and data entry skills. • Ability to effectively multi-task.