Client Access & Office Coordinator
Ryther
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- Location
- Seattle, WA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 20
- 2 days ago
Career path
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About the company
Ryther
Mental health care · 51 to 200 employees
What you'll do
- Field incoming calls
- Greet clients and visitors
- Proactively reach out to prospective clients and families
- Get prospective clients and families booked for their first appointment
What you need
- Phone (text/call) handling skills (preferred)
- De-escalation / composure with distressed people (preferred)
- Outbound scheduling/conversion ability (preferred)
- Data entry / basic computer proficiency (preferred)
- EHR and HIPAA (preferred)
- Reliable onsite attendance (preferred)
Key skills
Phone (text/call) handlingDe-escalationOutbound scheduling/conversionData entryBasic computer proficiencyEHRHIPAAComposure with distressed people
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Perks
- Medical/Dental Benefits
- Paid Vacation
- Sick Days
- Paid Holidays
- Floating Holiday
- Free Medical Telehealth Appointments
- Employee Assistance Program
- Tax Deferred Retirement Plan
See full description on company page, apply now
Read the full posting here
Client Access & Office Coordinator Do you love connecting with people and want your work to actually mean something? Ryther is looking for a Client Access & Office Coordinator to be the welcoming first point of contact for families seeking care — on the phone, at the front desk, and in getting them scheduled for the help they need. This role blends the fast pace of a call center/scheduling environment with the relationship-building of front office and client acquisition work. You'll field incoming calls, greet clients and visitors, and proactively reach out to prospective clients and families to get them booked for their first appointment — turning inquiries into scheduled care. Desired Skills: Phone (text/call) handling skills De-escalation / composure with distressed people Outbound scheduling/conversion ability Data entry / basic computer proficiency / EHR and HIPAA Reliable onsite attendance You'll have the following benefits: Medical/Dental Benefits (Premium covered up to 94% by Ryther, depending on plan , and we pay $5000.00 towards your deductible and out of pocket max) 15 Days Paid Vacation (which increases to 17 after your second year, and by 1 each year after that) 10 Sick Days (Vacation and Sick time rollover) 9 Paid Holidays, and 1 Floating Holiday Free Medical Telehealth Appointments for you and anyone in your household (General Medical, Dermatology, Mental Health, Neck and Back Care, Nutrition, etc.) Employee Assistance Program for you and your family through WorkLife 40% Off Aflac Supplemental Insurances (Free Aflac Identity Theft Protection) 403b Tax Deferred Retirement Plan Life Insurance ($50,000.00) Ryther is a registered 501c(3) which qualifies for the federal Student Loan Forgiveness program Monthly bonus based on number of scheduled referrals What We Value: Commitment to Ryther’s mission, vision, and values . Respec t for diverse lifestyles, cultures, and abilities. Team-oriented mindset with strong self-management skills. Adaptability and a proactive approach to change and servant leadership . Ryther seeks to create a work environment that reflects the diverse community that it serves. People of color, LGBTQIA2s+, persons with disabilities, and multi-lingual individuals encouraged to apply. Our diversity is our strength! For a full job description, please see our website www.ryther.org.