Client Care Coordinator

Acacia Network

Bronx, NY
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Pay
$60K to $65K
a year
Location
Bronx, NY
Posted
Oct 29
1 day ago
Career path

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About the company

Acacia Network

Non-profit organization management · 1,001 to 5,000 employees

For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

Acacia Network on LinkedIn

What you'll do

  • Conduct initial psychosocial history interviews during the Admission/Orientation phase
  • Conduct mental health status determinations during treatment phases
  • Coordinate mental health treatment and referrals for clients
  • Consult with primary counselors on clients with special needs
  • Provide supervision or treatment of cases requiring social worker involvement
  • Develop and maintain referral linkages with outside agencies and organizations
  • Participate on interdisciplinary treatment teams and in case conferences
  • Maintain up to date case notes for clients on caseload

What you need

  • 2 years post graduate experience providing social work services, preferable serving chemically dependent and/or mentally ill individuals
  • Previous relevant experience in delivering social services in a DHS regulations shelter environment
  • Knowledge of DHS policies, procedures, and protocols
  • Ability to deal with sensitive issues with diplomacy and discretion
  • Ability to use business acumen to exercise good judgment and decision-making
  • Experience working with Microsoft Office
  • Bilingual is a plus
  • Masters of Social Work from an accredited institution required
  • NYS Licensed LMSW or LMHC
  • Education: a postgraduate degree

Key skills

Masters of Social WorkKnowledge of DHS policiesMicrosoft Officediplomacy and discretiongood judgment and decision-makingBilingual

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Perks

  • medical
  • dental
  • vision coverage
  • paid time off
  • vacation days
  • paid holidays

See full description on company page, apply now

Read the full posting here
MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW We are seeking Client Care Coordinators/Social Workers in NYC, who will be responsible for coordinating all services related to the mental health issues of clients, including diagnoses, assessment of need and referral as warranted. He/She will provide therapy for clients with special needs and conduct special focus groups for clients (e.g., post-traumatic stress, sexual or other abuse, etc.) The Social Worker will conduct the initial psychosocial history and mental health care upon completion of inpatient program. KEY ESSENTIAL FUNCTIONS Conduct initial psychosocial history interviews on al clients during the Admission/Orientation phase Conduct mental health status determination during Admission/Orientation Phase and at other appropriate times during the Treatment Phases Coordinate all mental health treatment and referrals for clients in all phases Consult with primary counselors on clients with special needs Provide supervision or treatment of all cases requiring social worker level involvement by managed care or other referrals agencies Attends seminars and training on pertinent issues Develop and maintain referral linkages with outside agencies and organizations to meet the needs of program clients Participate on interdisciplinary treatment teams and in case conferences Maintain up to date case notes for clients on caseload Work in close liaison with program Nurse Practitioner-Psychiatrist REQUIREMENTS 2 years post graduate experience providing social work services, preferable serving chemically dependent and/or mentally ill individuals Previous relevant experience in delivering social services in a DHS regulations shelter environment Knowledge of DHS policies, procedures, and protocols Ability to deal with sensitive issues with diplomacy and discretion Ability to use business acumen to exercise good judgment and decision-making Experience working with Microsoft Office Bilingual is a plus Masters of Social Work from an accredited institution required NYS Licensed LMSW or LMHC WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

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