Client Segment Engineer

SUMMARY: The Segment Sales Engineer oversees the design, development, and customization of walk-in vans, truck bodies, and specialty vehicles within a specified business industry (e.g Linen, Parcel, Food & Beverage). This role ensures that products meet client requirements, regulatory standards, and manufacturing feasibility while driving innovation, quality, and cost efficiency. This role serves sales by identifying client needs and providing technical advice of products. JOB RESPONSIBILITIES: •Oversee product design, prototyping, testing, and production launch •Collaborate with sales, manufacturing, and supply chain teams to deliver customized solutions, with a goal to meet or exceed expectations •Ensure compliance with safety, regulatory, and industry standards •Drive continuous improvement in design processes, cost control, and product performance •Establish and maintain strong working relationships with external customers, with the goal of providing technical and business solutions for all stakeholders, while ensuring satisfaction through all stages of the process •Serve as a technical advisor and product advocate for the regional sales team •Resolves challenges and issues in a timely manner that is consistent with the company mission, values, and strategic objectives, while referring more complex issues to manager •Perform competitive benchmarking of products and manufacturers to deliver actionable insights that inform business unit strategy and planning •Prepare and deliver formal technical presentations to the sales department, external customers (new and existing), or other stakeholders, as appropriate •Support sales and marketing activities by attending trade shows, conferences, and training events, and by traveling to key customers and OEMs to support product launches, integration, and training. •Maintain up-to-date and accurate records including quotes, project requests, contacts, and correspondence •Support the Systems Engineering team by developing and implementing effective tools and processes •Other duties as assigned