Client Service Representative
CSC
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- Location
- Tallahassee, FL
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 5
- 14 days ago
Career path
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About the company
CSC
Financial services · 5,001 to 10,000 employees
What you'll do
- Build relationships with our clients to better understand their unique needs and concerns
- Fulfill requests and answer questions for internal and external customers
- Respond promptly to customer inquiries via phone or electronically
- Provide excellent customer service to both internal and external clients
- Organize the workflow to meet customers’ time frames and demands
- Navigate between multiple databases quickly and accurately
- Recommend process improvements where applicable
- Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
- Experience working in a customer service or administrative capacity
- Energetic self-starter who thrives in a fast-paced, team-oriented environment
- Attention to detail and accuracy
- Strong prioritization and time-management skills
- Flexibility and agility, with the ability to multitask
- Problem-solving skills
- Strong computer skills and proficiency in MS Office, Word, and Excel
- Effective verbal and written communication skills
- Salesforce experience a plus#LI-SL1
What you need
- Experience working in a customer service or administrative capacity.
- Requires attention to detail, prioritization and time-management, multitasking, problem-solving, computer and communication skills; Salesforce experience is a plus.
Key skills
customer serviceAttention to detailprioritization and time-management skillsmultitaskProblem-solving skillsStrong computer skillsMS OfficeWordExcelSalesforce experience
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See full description on company page, apply now
Read the full posting here
Client Service Representative
Tallahassee, FL
On-Site
Monday - Friday, 9:00 am - 6:00 pm
The Business Licensing team is seeking a Client Service Representative to join our Annual Reports and Business License team. This role offers an opportunity to provide exceptional support to one of our larger retail clients, ensuring a seamless and positive experience.
Some of the things you’ll be doing:
Build relationships with our clients to better understand their unique needs and concerns
Fulfill requests and answer questions for internal and external customers
Respond promptly to customer inquiries via phone or electronically
Provide excellent customer service to both internal and external clients
Organize the workflow to meet customers’ time frames and demands
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
Experience working in a customer service or administrative capacity
Energetic self-starter who thrives in a fast-paced, team-oriented environment
Attention to detail and accuracy
Strong prioritization and time-management skills
Flexibility and agility, with the ability to multitask
Problem-solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Effective verbal and written communication skills
Salesforce experience a plus
#LI-SL1
#CSC
#CSCCareers