Client Support Specialist

Client Support Specialist Job ID 2026-13223 Job Location US-IN-Richmond Position Type Richmond Resource Specialist Richmond, IN (On-site) | Full-Time Starting pay: $17.00 an hour! Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We serve more than 1,500 individuals each day through a broad range of programs, including: Applied Behavior Analysis (ABA) clinics Residential and group home services for children and adults Intensive behavioral interventions and diagnostic services Community-based support for child welfare and juvenile justice-involved families Primary and outpatient behavioral healthcare Driven by our belief that quality care should be accessible to all, Damar launched Damar Health Services to bring innovative, effective healthcare to underserved communities. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years! Damar is currently seeking a Resource Specialist to join our team. Our Resource Specialist position on our is one of Damar's most unique positions, striving to keep the environment safe for our clients, and provide support for our other direct care staff. It is a great role that builds leadership skills while still making a difference in our clients' lives! Schedule 1st shift (6:00 am - 2:00 pm) 1st shift (10:00 am - 6:00 pm) 2nd shift (2:00 pm - 10:00 pm) (Preferred shift may not be available at time of application.) Key Responsibilities Effectively responds to and manages crisis situations for all Damar programs - taking the leadership role in de-escalation and/or intervention when needed Initiates special precautions for clients that exhibit and meet high risk behavior criteria Takes appropriate action regarding any events that affect the mental and physical well-being of the residents, including but not limited to, providing client and staff support, informal training and crisis management Understands behavior support plans for high acuity clients Qualifications and Skills Be at least 21 to work in our Children's Residential program however, we have Direct Support Professional roles for those between 18-21 so we encourage you to apply for the Direct Support Technician role if you are not 21 or over Be able to provide formal proof of a high school diploma or GED Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving) Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions Successfully complete a pre-employment drug screen and physical Favorably meet and maintain Damar’s background screening Benefits and Perks Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy Comprehensive training in verbal intervention and physical management techniques Medical, Dental, and Vision Insurance options Up to $5,000 per year in Tuition Assistance Save for your retirement with our 401(k) Plan Participation Take care of loved ones through our Damar provided Life Insurance and additional voluntary options Short-Term and Long-Term Disability Insurance options Paid Holidays to spend time with loved ones Paid Time Off (PTO) for rest and renewal Apply today! We review applications daily and can begin interviews within 48 hours. Essential Job Functions The essential functions of this position require the physical ability and mobility needed to perform the job. This includes the ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 lbs.; operate office equipment, including a computer keyboard; travel to other locations using private or commercial transportation; and communicate effectively to exchange information. The position also requires the ability to recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors. Regular and acceptable attendance, excluding approved absences and periods of leave, is also an essential function of the position. Each essential function must be performed satisfactorily, with or without reasonable accommodation. Damar is committed to providing an accessible and inclusive experience for all applicants. If you need a reasonable accommodation to access our job opportunities, complete an application, or participate in any part of the recruiting process, please contact Damar Human Resources at DamarHumanResources@damar.org . Requesting a reasonable accommodation will not adversely affect your consideration for employment. Damar Services is an Equal Opportunity Employer. Damar makes equal employment opportunities available to all applicants and employees without regard to race, color, sex, pregnancy, age, religion, national origin, ancestry, disability, including hearing- or vision-related disabilities, citizenship status, military or veteran status, genetic information, sexual orientation, gender identity, or any other category protected by applicable federal, state, or local law. #DSCARE Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not ready to apply? Connect with us for general consideration. Application FAQs Software Powered by ICIMS www.icims.com