Clinical Trial Specialist

About Us: Southeastern Retina Associates (SERA), with 21 board-certified ophthalmologists specializing in the treatment and surgery for diseases of the retina, macula and vitreous, is one of the largest remaining physician-owned and independent retina practices in the country, and the most experienced retina team in East Tennessee. Since 1980, SERA has offered the most advanced surgical, injection and medical approaches to patients with all types of retinal conditions, including age-related macular degeneration (AMD), retinal detachment, diabetic retinopathy, macular diseases, retinal vascular diseases, ocular tumors, and ocular trauma. Our compassionate retina specialists combine cutting-edge science with a patient-centric philosophy to achieve the best possible outcomes. Position SummarySoutheastern Retina Associates (SERA) is seeking a highly organized and detail-oriented Clinical Research Coordinator to support our robust portfolio of clinical trials focused on sight-saving treatments. This position plays a vital role in ensuring quality data collection, regulatory compliance, and patient safety in coordination with our physicians and research teams. We are a growing visionary clinical trials department leading the way in gene therapy. Essential Duties & Responsibilities Maintain a thorough understanding of each assigned clinical trial protocol, including objectives, endpoints, and regulatory context. Coordinate informed consent processes per GCP guidelines, ensuring patient comprehension and appropriate documentation. Monitor regulatory documents (e.g., Form 1572, delegation logs) for accuracy and completeness before study initiation. Provides guidance to ancillary staff (e.g., photographers, OCT techs, BCVA-certified personnel, front office, masked/unmasked staff) to ensure protocol adherence and timely task execution. Communicates with them proactively throughout the study. Collaborate with the Screening Department to develop and process screening packets within enrollment timelines. Screen, enroll, and retain eligible patients in assigned studies while monitoring for protocol compliance and safety signals. Educate subjects about protocol changes, risks, and updated informed consent forms. Maintain accurate, timely source documentation and electronic CRFs per protocol and SOPs. Conduct chart reviews and patient outreach to boost study recruitment; respond to internal and external referrals within 24 hours. Communicate proactively with sponsors, CROs, and monitors (CRAs, medical monitors) to resolve queries and complete action items. Transport or coordinate pick-up of biological specimens as required by protocol. Participate in study monitoring visits and audits with professionalism and accuracy. Cross-cover for other research coordinators and assist with telephone screening as needed. Maintain awareness of and compliance with FDA, ICH-GCP, and institutional regulatory standards for clinical research. Travel between SERA locations if needed and work overtime when necessary. Perform additional duties as assigned to support the research team and overall patient care mission. Physical & Cognitive DemandsFrequent walking and standing throughout the day to assist patients and support physician activities. Able to lift/move items >15 lbs (e.g., supplies, specimens). Frequent use of hands for fine motor tasks, such as operating equipment and documentation. Must be comfortable working in low-light exam environments and possess full spectrum visual acuity (corrected or uncorrected). Comfortable guiding and physically supporting patients with low vision. Verbal communication skills to support patient education and coordination with clinical teams, sponsors, and study staff. Occasional stooping, kneeling, or crouching in exam and procedure rooms. Ability to sustain attention to detail, maintain data integrity, and document precisely in a fast-paced environment. QualificationsAssociate or Bachelor’s degree in Health Sciences or related field preferred. Prior experience in ophthalmology or clinical research strongly preferred. Certified Clinical Research Coordinator (CCRC) or willingness to obtain certification encouraged. Familiarity with clinical trial regulations (FDA, ICH-GCP) required. Strong interpersonal, multitasking, and documentation skills. Proficiency with EDC platforms and Microsoft Office Suite. This is not just a job—it’s a career opportunity. We are looking for individuals who want to grow, learn, and stay. We invest in our people with structured training, support, and advancement paths. This is an ideal opportunity for someone who wants to build a future in healthcare, not just collect a paycheck. If you’ve moved frequently between jobs or are unsure about committing to a long-term position, this may not be the right fit. But if you’re eager to join a team where you can plant roots, develop skills, and make a difference, we’d love to meet you. Benefit Conditions: Only full-time employees eligible Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Schedule: Monday to Friday Day shift 8 hour shift Work Remotely No Job Type: Full-time Work Location: In person