Collection Specialist

Are you passionate about serving others and making a meaningful impact? Do you naturally build trust and foster positive relationships? Are you driven to achieve goals while going above and beyond in everything you do? If you're seeking an opportunity to join a professional law firm that values teamwork, service, and excellence, we encourage you to apply. Manuel Diaz Law Firm, PC. is a multi-practice law firm dedicated to guiding and empowering our community through exceptional legal services. We are seeking an ambitious, dedicated, outgoing, and passionate Bilingual (English/Spanish) Collection Specialist to join our Collections team. Duties and Responsibilities: The Collection Specialist will provide a broad spectrum of customer service under the supervision of the Collections Manager. Other responsibilities include: Greet clients and guest Accepting payments Establishing promises-to-pay Maintain and conduct contact lists of potential clients for payments Data entry Set up payment plans Perform additional clerical duties as needed. Other duties may be assigned by the Collections Manager or Chief Accounting Officer. Qualifications & Skills: Excellent customer service skills Computer literacy (Microsoft Word, Outlook and Excel; Adobe Acrobat) Proficiency in English and Spanish both verbal and written Prior collection experience (preferred) Excellent secretarial and organizational skills Ability to juggle multiple activities and work under pressure Willingness to support and work in a team and exhibit a can-do attitude Ability and willingness to travel to support other firm office locations as needed ** IMPORTANT: TO APPLY ** Please follow all application instructions carefully. Attention to detail is an important part of this role. Do not apply through the contact information on our website. If you do, you will not be considered and will be disqualified. TO APPLY: Apply through this posting. Hourly Pay: $20.00/hour Job Type: Full-time MDLF currently offers the following benefits to eligible employees: Health insurance Dental insurance Vision insurance Supplemental insurance Life insurance Short-Term Disability (STD) and Long-Term Disability (LTD) coverage Paid time off Paid holidays as designated by the firm 401 (k) Aside from a competitive salary and benefits package, at Manuel Diaz Law Firm, PC we believe every role contributes to our mission of guiding and empowering our community. We foster a collaborative, supportive workplace where team members are encouraged to learn, grow, and live our Core Values every day: Golden Rule Positive Mental Attitude Go Above and Beyond Schedule: Monday to Friday Work Location: In-Person | MDLF Mesquite Office.