Collection Specialist

REVCO SOLUTIONSREVCO SOLUTIONSDurham, North Carolina, United States
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Posted

10/13/2026

Employment

Full time

Range

$15 - $15/hr

Work style

Remote OK

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AI summary

Core responsibilities

The position involves managing inbound and outbound calls with consumers to discuss account balances. The specialist will work directly with individuals to facilitate payments or reach a resolution.

Requirements overview

Candidates must possess a high school diploma or equivalent and demonstrate proficiency in basic computer applications. One year of experience in customer service or a call center environment is preferred.

Key skills

Customer serviceCall center operationsInbound callingOutbound callingAccount resolutionPayment processingActive listeningVerbal communicationComputer proficiencyAnalytical skillsProblem-solvingNegotiation

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Education requirements

high school

About REVCO SOLUTIONS

Industry

Financial Services

Employees

332

Type

Privately Held

Size

1,001-5,000 employees

Revco Solutions is a trusted leader in healthcare revenue cycle management (RCM), specializing in end-to-end accounts receivable recovery for thousands of physician practices, hospitals, and health systems across the country. We offer scalable solutions designed to reduce denials, improve cash flow, lower bad debt, and enhance the patient financial experience. Revco is HITRUST r2 and SOC II certified, our operations are backed by an experienced U.S.-based workforce, and our dedicated compliance team ensures every engagement meets the highest standards of regulatory integrity. But at the core of our business is a commitment to serving each other and our clients. By combining technology, talent, and a culture of service, Revco Solutions delivers measurable results that support the long-term financial well-being of our healthcare clients and the communities they serve. To learn more visit RevcoSolutions.com.

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Job categories

Customer Service & SupportFinance & AccountingAdministrative

Description

Description APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus a monthly Performance Bonus! Our Company: Revco Solutions Inc. is an Accounts Receivable Management Corporation with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay. Position: We will provide you with the tools, knowledge, and training to become successful in your role. This position is responsible for handling inbound/outbound calls with consumers regarding their balance and working with them toward payment or resolution. Revco Offers: Medical, Dental, Vision, Life and Disability coverage 401(k) Savings Plan with company match Paid Time Off (PTO), Paid Holidays, and Paid Training Performance Bonuses Referral Incentive Program Requirements High school diploma or equivalent Schedule: Varies Monday-Friday between 8am-7pm Proficient in basic computer applications and the ability to learn new software quickly Ability to actively listen and speak clearly Preferred: One (1) year Customer Service and/or Call Center experience Analytical, Problem-Solving, and Negotiating skills

Requirements

  • •Customer service
  • •Call center operations
  • •Inbound calling
  • •Outbound calling
  • •Account resolution
  • •Payment processing
  • •Active listening
  • •Verbal communication
  • •Computer proficiency
  • •Analytical skills
  • •Problem-solving
  • •Negotiation

Benefits

  • •Medical
  • •Dental
  • •Vision
  • •Life insurance
  • •Disability coverage
  • •401(k) savings plan
  • •Paid time off
  • •Paid holidays
  • •Paid training
  • •Performance bonuses
  • •Referral incentive program

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