Collections Analyst, Child Support Enforcement Division

ABOUT THE ORLEANS PARISH DISTRICT ATTORNEY\'S OFFICE (OPDA):\r\nJason Rogers Williams took office as the Orleans Parish District Attorney on January 11, 2021, and is building a 21st century prosecutors\' office with a team of the best and brightest from around the country and a mission of being as smart on crime as the office has historically been tough on crime. It is the mission of OPDA to increase public safety through the ethical, consistent, and zealous enforcement of the law.\r\nDUTIES AND RESPONSIBLITIES:\r\n· Responsible for systematic monitoring of assigned caseload.\r\n· Ensure timely payments on child support cases through telephone contact, correspondence, and appropriate court action.\r\n· Monitor cases for enforcement measures if needed, health insurance enforcement, and financial audit of cases.\r\n· Monitor the adherence to employer income assignment orders.\r\n· Perform parent locate on parties as necessary.\r\n· Initiate process of Rules and Motions to be forwarded to legal department/Assistant DAs.\r\n· Testify in court when necessary.\r\n· Address walk-in clients.\r\n· Handle incoming phone calls from parties, employers, or other agencies, as it relates to your caseload, or while temporarily filling in for someone else.\r\n· Review and take action on daily system-generated case enforcement reminders.\r\n· Maintain caseload filing.\r\n· Maintain both OPDA and Department of Children and Family Services email accounts.\r\nQUALIFICATIONS AND SKILLS:\r\n· Excellent organizational skills\r\n· Customer service skills\r\n· Basic computer skills\r\n· Dependability in both attendance and work product\r\n· Passionate about promoting and addressing the needs of New Orleanians\r\nSALARY AND BENEFITS:\r\nThe salary for this position is $30,000/year.\r\nNew hires may be eligible for:\r\n· Enrollment in the City of New Orleans health insurance plan\r\n· 6.44 hours of sick leave and no fewer than 6.44 hours of vacation leave per month (6.44 hours per month = approximately 10 days per year)\r\n· Enrollment in the New Orleans Municipal Employees\' Retirement System\r\n· Federal Public Service Loan Forgiveness program\r\n· A generous paid holiday schedule\r\nEEO STATEMENT:\r\nOPDA is an equal opportunity employer. The office values a diverse workforce and management reflective of the communities that it serves. OPDA adheres to a policy of making employment, promotion, and other personnel decisions without regard to race, culture, color, religion, sex, sexual orientation, gender identity, national origin, marital status, caregiver status, prior record of arrest or conviction, citizenship, age, or disability.\r\nDIVERSITY, EQUITY, AND INCLUSION:\r\nOPDA is dedicated to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that OPDA employees invest in their work represents a significant part of the office\'s culture, reputation, and achievement. OPDA embraces and encourages employees\' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make its employees unique.\r\n\r\n\r\n\r\nBenefits:\r\n\r\nDental insurance\r\nDisability insurance\r\nEmployee assistance program\r\nFlexible spending account\r\nHealth insurance\r\nLife insurance\r\nPaid sick time\r\nPaid time off\r\nParental leave\r\nVision insurance